"The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced."
"Room with stove but nothing. No kettle no pot pan no coffee cup or machine. I borrowed one kettle from check in counter ... Other than that pretty clean and comfort."
"The Dilworth Inn is an older hotel and our room appeared dated. The fixtures and fittings were old fashioned and the carpet was well worn. Having said that, it was clean and comfortable. Everything worked and there was a modern TV. There is a pool but it was unavailable during our stay.
The hotel is a long way from downtown Kelowna and the lake front. It isn't really walkable and car parking can be expensive downtime. We paid $25.60 for 3 hours near the Japanese garden...ouch!
There was plenty of choice for breakfast but all cutlery and crockery, mugs and glasses were disposable, which seemed very wasteful. Maybe that's how they are able to offer attractive room rates.
All in all, not a bad choice for people on a budget."
"The hotel was great, we enjoyed our stay. The room was spacious, bed comfortable, nice pillows and towels. The toiletries were a bit too small, so we asked for more and were provided right away. I absolutely loved the territory and the warm outdoors swimming pools and hot tubs, those are amazing!
The only thing is the restaurants on the property, even though the menu is quite good, the dishes didn’t taste great, we had two breakfasts and two dinners, and ordered different things every time, but still. Could be us, but just a note, you may want to eat elsewhere."
"The stay was amazing. Service was quick, friendly and efficient. The kitchen was great for a home cooked meal. I would definitely cone back when I am in Kelowna again"
"We were greeted with a very warm welcome. Surprisingly the booking says no breakfast but we were given coupons to Ricky’s All day breakfast for pancakes and bacon which was fulfilling enough for our morning. They had a coffee machine in the lobby which was really nice too! Will definitely book again"