GGingerNutzThe Dilworth Inn is an older hotel and our room appeared dated. The fixtures and fittings were old fashioned and the carpet was well worn. Having said that, it was clean and comfortable. Everything worked and there was a modern TV. There is a pool but it was unavailable during our stay.
The hotel is a long way from downtown Kelowna and the lake front. It isn't really walkable and car parking can be expensive downtime. We paid $25.60 for 3 hours near the Japanese garden...ouch!
There was plenty of choice for breakfast but all cutlery and crockery, mugs and glasses were disposable, which seemed very wasteful. Maybe that's how they are able to offer attractive room rates.
All in all, not a bad choice for people on a budget.
ผผู้เข้าพักWe had a great stay! The staff were so friendly and polite, and the hotel was very clean and tidy. The free breakfast was tasty, and the shuttle bus made everything super convenient — especially for visiting our son at UBCO. We stayed two nights and would definitely come back.
ผผู้เข้าพักThe hotel was extremely busy, as it was a holiday weekend. The state of the hotel definitely showed an increase in volume and turnover. Our room, the entranceway, and the bathroom floor had white marks all over it. At first, it looked like a child walked into paint and then ran in and out of the room. However, with the smallest of elbow grease, I was able to remove most of the marks from the bathroom. In doing so, it looked more like dried oatmeal, but I couldn't be sure. My point is that it was impossible not to notice this mess and that someone made a conscious decision to leave it in this manner. They did this, knowing that it was a long weekend and that guests would be paying in some cases double what they normally would pay. At these prices, with taxes,fees, etc, we were over a grand for 2 nights. At these prices, you do expect the rooms to be in pristine condition. We had spoken to a staff member delivering towels to a nèar by room. He informed us that he would speak to his supervisor and that someone would be up shortly. At this point, it was late and we were at the end of a solid week of moving. We needed sleep more than anything. To the best of our knowledge, no one tried to reach us in regard to this issue. This is a beautiful hotel. However, more needs to be done to keep it that way.
PPenelope JaneHotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand.
Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.
ผผู้เข้าพักWe had a wonderful stay! Very quiet location and we especially enjoyed the lower level room opening into the beautiful grassy courtyard area. A short walk to the pool and hot tub! And the breakfast was simply delightful. All the staff were friendly and we would like to commend the fine, professional and helpful staff at the front desk - always a smile that made the day bright! Thanks so much!
ผผู้เข้าพักstaff was fine, the free breakfast was decent (boiled eggs and toast) - gets the job done. room was dated, but clean. motel is close to the throughway so you can hear the truck traffic. bed was way too soft, so didn't get much sleep - keep in mind that I'm hyper sensitive with a sore back, so that's on me. most people probably wouldn't be bothered by what I suffer!
cheers people
ผผู้เข้าพักOur stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.