HHaymond Hon YuWe had an enjoyable stay, and the location of the hotel is accessible, and more importantly, the service was great and friendly staff was helpful
We definitely will return again.
Yyalugood location, close to the airport. hotel is nice and clean. but breakfast is not included when you pay more than $200/night. there is no central air condistioning. the air conditioner is noisy and disturbing. seems everything is expensive in Kelowna.
PPenelope JaneHotel is newer so feels fresh and clean. Our room and bedding had a bit of a stale smell, I asked to have the pillows swapped after the first night as I immediately noticed the “greasy” smell when I went to bed. Although they exchanged the pillows, the second set was no better so I sprayed them with some aromatherapy I happened to have on hand.
Overall nice hotel, front desk staff could be more friendly and professional, but not a big problem.
ผผู้เข้าพักHotel is a good value
The new tubs are so slippery I’m surprised that there have not been several accidents no mats on the tubs but was surprised to see a sign on front offering a mat if requested -that’s a safety issue to me
ผผู้เข้าพักOur stay was generally okay—clean room and expected service—but nothing particularly memorable. One issue stood out: we were asked to stop using the pool at around 9:30 AM because we were told it only opens at 10. We respected that, but just minutes later, another guest used the pool at 9:37 AM, followed by a family with two kids before 10 as well.
It felt inconsistent and a bit unfair. A clear and consistently enforced policy would’ve avoided the confusion and frustration. This small incident left us with mixed feelings about the stay.