ผู้เข้าพัก
18 มิถุนายน 2024
We visited the location with my family on the occasion of a dinner party of a baptism, along with many international friends who travelled from several countries around the world to honor the hosts. Sadly, we noticed that our hosts had to become the planners and facilitators themselves because there was absolutely no experience- or even will?- on behalf of the hotel, even though I suppose our hosts chose the specific expensive location expecting to receive the respective level of service in return. The arrival of us guests was a mere nightmare: the hotel is situated on the top of a cliff and the sole access is by a narrow dirt road full of rocks and potholes, where there is space for just 1 car to pass... Τhere was no prediction by the hotel for parking or even regulating the traffic in some way to assist guests... Everything was rolling extremely slow, with dinner being served at 22.30 (!!???), during which, the bar closed (!!??)- obviously due to shortage of staff. On top, the awfully rude lady in charge made a very bad impression to all of us guests, regardless of the attempts of the limited staff who were trying to do their job. Overall a really disappointing experience, felt sorry for our hosts who hoped to offer us a warm high-standard treatment but received such a low quality of service instead. A nice view, a sunset and an infinity pool can be found everywhere in all Mediterranean countries. What makes the real difference is the quality of service that you offer, and this was definitely a disappointment of Greek hospitality.
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