ผู้เข้าพัก
22 กันยายน 2023
Stayed in February 2019 and September and October 2022. Hotel and rooms very clean and daily housekeeping. Staff all very nice and helpful. Hot water erratic, you need to use hot water when it is heated and before everyone else uses it (early afternoon seems best time). Buffet breakfast erratic, sometimes have a selection, sometimes nothing much. Food service slow. I ordered a meal for dinner thinking I was supporting the hotel, they didn't seem very happy about it, took an hour and a half and was not good, nobody appeared to order dinners there. Make sure you book a room through a booking site. Request a room with a balcony. I made the mistake of booking my room directly with the hotel (thinking this would save them the booking fees) - they forgot about my booking and Iwhen I arrived denied that I booked, until I pointed it out in their booking diary. They told me they wouldn't give me a good room because I had not booked through a booking site. I was put in a room that had a brick wall against the window and no light in the kitchen/service corridor area. Noisy from 6am to midnight every day. In 2019 I booked large adjoining rooms with a booking site and my son and were told that wasn't available and we were put into a tiny room together which was not what we paid for. If I stay again, I will book through a booking site and not pay upfront until I see the room they are giving me.
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