"My Wife has stayed here twice previously and had a great experience and was therefore very excited to show me this hotel for our last night in Paris.
It was therefore a huge disappointment that it never worked out that way. The Male front desk staff was extremely rude from the moment we arrived. We had booked a “classic” room which is the same category as My Wife had booked and received on her second trip - the room however was certainly not the same standard. When we enquired why this was at check out, a different male staff member said that my Wife had been upgraded (which she had not been on the second trip, only the first). The problem was the dismissive attitude of the staff member to our enquiry.
My Wife was left frustrated that the staff member would not listen to her enquiry and just kept yelling that she had previously been upgraded, despite her explaining that she had been on the first trip, but not the second.
Anyway, a very unpleasant, thankfully short stay at a property where the male staff members could do with some customer service training."
"สถานที่ตั้งอยู่ใกล้กับ Gare du Nord และ Gare de l'Est เดินประมาณ 5-10 นาที เป็นโรงแรมบูติกขนาดเล็ก มีบันไดมากมายตั้งแต่ทางเข้าลิฟต์ การตกแต่งค่อนข้างแปลก สีของพื้นไม่น่าดึงดูดที่สุด อย่างไรก็ตามห้องพักสะอาดและสะดวกสบาย พวกเขาแจกเบเกอรี่และชา/กาแฟฟรีหลังอาหารเช้า ฉันอยากจะแนะนําให้พักพร้อมกระเป๋าเดินทางใบเล็ก แต่จะเป็นปัญหากับกระเป๋าเดินทางใบใหญ่"
"I traveled here with my boyfriend and we loved our stay! The room was very clean and the bed very comfortable. Nice bathroom too. Great to have a coffee machine in our room as well! The hotel is close to two different metro stations, so it offers great links into central, but parking on the street outside is very expensive! Opt for a nearby car park instead. Definitely recommend."
"The rooms were clean and very comfortable. The staff was always smiling and helpful. It was very close to the train station(2,3min)and three Chinese restaurants around. We were there for sightseeing.
The major museums were accessible from the hotel in about 30 minutes to an hour. Transferring to the TGV from Montparnasse station was also convenient.
I would use the hotel again next time I visit Paris."
"Hôtel Relais Saint-Jacques is a fine hotel located 10 minutes by foot from Luxembourg Garden.
Rooms are charming and soundproof. They have AC which is really rare in France.
The staff is friendly and professional. Breakfast is good. 2 things they should correct to make the experience even more pleasant:
- Have some music playing during breakfast
- the safe should be securely attached to the wall otherwise what's the point, really?"