"We stayed 2 nights and our room after our first night was not made up by the cleaning staff. The beds were left unmade, the dirty towels left on the floor, the clean towels dumped on the unmade bed. I had to request that the room be serviced with reception, even though the 'service my room' light remained ON for the entire day. When I raised with reception at 2pm, the room remained un made for the next 3 hours when I again had to raise this with reception! The last thing anyone wants to have to do when they are away on a holiday is to have to manage the service/cleaning team for the servicing of their own room (not once, but twice)."
"Great hotel, very clean. I didn't get the room I booked the last night I stayed. No complaints...
Only a couple of things:
$200.00 deposit. Be aware, most hotels have a $100.00 deposit.
No teaspoons or stirrers for tea and coffee supplied, only to be told I should have pre-requested them. What the...?
The hotel is upmarket without the snobbish feel, Thu - Fri has happy hour if that's your thing. The breakfast is beautiful.
There are a couple of other things, but generally minor (I hope).
Will I stayed there again? Absobloodylutely. Rating? 4.1/5. I'm torn about my rating as which hotel has no coffee stirrers or teaspoons to stir coffee or tea provided in rooms?"
"My daughter and I had a two bedroom apartment which had a whole separate floor for living area. So much space and very comfortable rooms and bathroom. We utilised the pool a few times which was wonderful and clean. Multiple tram lines were metres away and we were so close to both the city and Fitzroy which was perfect, we could easily come back for a rest in between activities. The front desk was helpful when we needed advice and were accommodating to store our luggage after check out.
The only negative would be to install soft close door mechanisms on some doors. There was one that created a bang so incredibly loud it made me jump every time and woke me up a few times."
"Well maintained clean n tidy property if you wish to stay for a day or two while on trips. Few items like water, milk, any juice to keep in the fridge is appreciated."
"Nice position, 10 mins walking to restaurants, not bad, in the middle of single houses. Reception was closed when I arrived, I called and the clerk came right away, gave me key and was in room."