Burckin Hotel

Very good hotel Staff veru friendly Good breakfast I will come back again

je suis allé pour un seul jour, l’hôtel est bien placée dans sultan ahmed. mais la chambre était mal entretenu (des déchets derrière le lit ! ) et j'étais surpris par la cafetière en panne le matin lors du déjeuner .

Very disappointing with what I found compared to what I was shown at the airport. The room was very small , dark and beside that the bathroom was dirty. The shower had mold and hairs on the floor. When I told that to the receptionist he told me :"ok, sorry I'll tell my manager tomorrow "and after he ignored me completely. Only service that was nice was the transportation from the airport included in the package. I don't recommend it for the price.

Location excellent: Haggia Sophia, Blue Mosque and gran bazar very close as well the Tram stop. However, the condition inside the room was very bad: poor illumination, no bed table, curtains didn’t close well, small. Breakfast was fine. The view of the terrace: beautiful!

Excellent location, lovely views from the breakfast room

We have previously stayed here on our trip in 2016.. and our experience in 2016 was so very different from this year (2022). We stayed for 10 days this time. Here are the main points from our stay: - Staff was very rude, not helpful at all or welcoming. They were only helpful when money was waved in front of them. They even charged an extra 22 euro for helping with booking a taxi.. a service hotels normally offer for free. - Near the end of our stay, our neighbouring room experienced money disappearing from their room. Some neighbour rooms’ cards worked on every room. We did not feel safe and began hiding our stuff, putting airtags on everything. When we presented this to one of the hotel staff and told that we didn’t feel safe any longer, he raised his voice, denied it ever happening in this hotel and rudely questioning why people leave their money out in their hotel rooms. - The breakfast is not good at all compared to when we visited in 2016. We chose to eat breakfast elsewhere - The beds were hard as rocks.. so much that we had to check if it even was a matress or just a wooden plank.. No duvet was provided, only a very thin cover - No iron on the hotel on request. They only got things ironed for money. - The lights in the room kept flickering or went out.. we asked to get the lights fixed, but they never did so - The hotel is overall very outdated. My ipad screen is almost bigger than the “tv”. The aircon only had one setting, even if we tried to make it less cold.. it made the room freezing. A lot of the furniture in the rooms are stained etc. The positive things about the hotel: - Very good location. Everything is so close by and by walking distance. - They have a terrace roof top with a good view of the mosques (although it’s reserved for dinner eating customers and they close by midnight). The staff working on the rooftop are kind.

Burckin Hotel is Absolutely Gorgeous, lovely staff, working very hard all day and night, very friendly and helpful. Easy check in , clean and modern room, towels and bedding was changed every day. Breakfast with big sort of menu , all fresh and high level of service. Decoration in the hotel excellent condition and standards. We spent one week in Istanbul and we are looking to comeback to this lovely place with very friendly people. Thank you for extra support during Istanbul Marathon, Adek and Joanna

I was very disappointed with this hotel. I arranged a room with a view - and the view we got was a tiny window positioned close to the main street. Me and my mum stayed here for 4 days - and we were terribly disappointed. our room was very dusty and extremely dark - no lights in the corridor no variety of breakfasts - everything seemed expired - the tea and coffee were outdated (tasted like water). the lift was working on and off - and sometimes we had to walk up to our room because the lift was inoperative. Poor Quality service - the hotel room was also smelly - and there was no tea or coffee - the room was extremely small we could barely move. the toiletries were horrible - the toothpaste had only air inside it and no actual paste - the toilet smelled a lot Unfortunately, I will not be coming back to this hotel

The major problem was the double bed which could only be accessed from one side. The other side was against the wall. I guess it was a single room which they had placed a double bed.A young man at reception was very helpful and assisted us getting a picture on the TV. The other reception staff were quite surly.The dining room on the top floor with exceptional views provided an adequate breakfast and evening meals were tasty but expensive especially if you accompanied it with wine.