I love this hotel. I love when a hotel incorporates the local aesthetic of any area without compromising the comforts expected at a luxury hotel and this one does it perfectly from the welcoming service and the extremely comfortable and spacious rooms it is a stunning hotel that is a short walk through a neighborhood to all the tourist spots. I would highly recommend staying here, I can't wait to return!
The sweeping ramp and reception area that first greeted us then set me up for disappointment. The staff were well trained, effective and hospitable. check-in and out were quick, the porterage was good. The twin bedded room though was rather small in comparison to the two previous hotels we'd stayed in, in Uzbekistan. Not quite cramped - but I guess we'd just been pampered before. But the level of cleanliness, the degree to which they were furnished and appointed was faultless. The bathroom too was a matching ”foot or two” smaller than we'd have liked. The dining room, and the breakfast served there were faultless, tasty (do try the 'ring bread' , and the service very efficient.
The lobby manager was extremely rude and they have no such thing as customer service. The receptionist agreed to a late check-out till 12:30 pm (not much of an extension). When I called the reception the next morning to request for some more extension beyond 1230, the lady manager said that we will have to check out at 12 only! I was shocked and I asked her if I hadn't called, would you have bothered to inform me? She very rudely said that that we have to vacate the room by 12 noon or we will be charged an extra days charge. At the check out desk their cars machine did not work or they deliberately didn't swipe it correctly, so we ended up paying in cash! The same cards had worked earlier in the morning at the shops in the local bazaars of Bukhara. Worst experience in the entire trip in Uzbekistan where people were very friendly and helpful.
Очень колоритный, сделанный с любовью небольшой отель. Чистые номера, обеспечение соответствует категории отеля. Обильные , домашние завтраки... т.к. отель небольшой делают ”из под ножа”. Удобное расположение, буквально 200метров и можно выйти в туристический центр, откуда пешком можно дойти до Регистана ”нанизывая” одну достопримечательность за другой на маршрут. Непосредственное окружение отеля немного шокирует))) эту часть центра Бухары застраивают частники кто во что горазд. И здания и дороги.... нет слов, но быстро привыкли))))) Из особенностей - нет шкафа и полотенцесушителя. Специфика)) Восток дело тонкое.
Family-owned boutique hotel in the historic centre of beautiful Bukhara. To manage expectations: don’t expect a five-star hotel experience as the rooms are not very luxurious and the breakfast is relatively basic. So why then highest rating? That is a combination of the excellent location, the cleanliness of the rooms and, above all, the friendliness of the owners. Yes, it is so much nicer to support a family-owned hotel in a 500+ year old house that is trying to make a living than staying in a larger hotel part of a bigger chain!
The hotel is located in the pedestrian area of Bukhara and is very convenient for visiting and experiencing the city. The rooms are comfortable and spacious, overlooking a beautiful inner courtyard. The staff is very kind. The hotel is therefore an excellent starting point for exploring the city.
Highly recommend staying here. The staff were so helpful and professional. The breakfast is very good, filling, and inside plenty of comfy sitting on a cold winter day. The inn is also very close to the main attractions in Bukhara and just a few minutes walk from many good restaurants. The rooms are also the most beautiful in any of the places I’ve stayed so far in Central Asia. Love this place!
When we had to leave the hotel we had reserved because of unacceptable conditions, the Reikartz Modarixon made room for us right away. The rooms at the Modarixon were of good size, very clean, comfortable and well equipped. The staff were very kind and helpful. The Modarixon is located within easy walking distance of all major sights, plenty of restaurants and shopping. A somewhat odd issue is the showers sprayed all over the bathrooms. We feel fortunate to have found the Modarixon.
I stayed in this hotel in November 2023 and very liked. Rooms are big. People very polite in hotel. Big bed. King size bed for family. Most feedback on website are very old, so i had to come check by myself and to my surprise i am very glad