"We extended our stay a few times, and each time we were required to make a $100 deposit for incidentals ( to be returned in up to 7 days if not used). Since we did not make any incidental or other charges, this repeated charge only drained our account and held the $100, making our hard-earned money unavailable to us. The property said it was company policy. The company says it's the policy of independent owners. Regardless, what is the purpose of repeatedly holding an extra $100 if guests want to extend the stay and there are no incidental charges for the current stay? If you must charge the $100 which we feel is necessary every time, how about a policy of one $100 charge for the first stay and replenishing or extending the $100 incidental charge (i.e., don't charge an extra $100 for an extension if the first $100 wasn't used or only partially used). Just let the original $100 roll over to the extended stay (if there were no incidental charges during the original stay) or only replenish the charge up to $100 if part of the original $100 was used (i.e., only charge enough to make $100). This way, your guests who are supposed to be your most valuable asset won't be made to feel they are being nickeled and dimed just for the convenience of an unfair or inequitable policy no one in authority appears to want to address. To address my concern would only take a small one-time programming change -- don't you agree"
"We booked the largest king room with sofa bed and kitchen. Unfortunately, its windows were to the street - not a highway, but pretty noisy 24/7.
In general, it was clean, but my grey socks and legs were black after about an hour of gathering and repacking luggage.
Breakfast - amazing. Eggs, sausages, bacon and hash browns. Hot oatmeal and waffles available (the latter with different flavors). Starbucks coffee with many options (I used only black Americano though). A lot of toppings , fresh fruits, etc. Overall - super.
Tee and coffee are available 24/7 near reception (breakfast area is on the 2nd floor).
Laundry - outdated and contains only one set of appliances, but pretty cheap (< $3 for the full cycle and quite fast (kind of 45+45 for gentle)."
"No hairdryer in room after checkout I found out you had to order one at the desk. The breakfast is just a coffee bar with granola bars
Bathroom needs a serious cleaning and overhaul
Hot water is fine but the shower head limits the water flow allot
The room smells musty and we had to open the windows to try to have a clean smell
I am sure this was a nice hotel at one time. But it needs updating
Especially the hallway carpet"
"All of the staff were very kind, and overall it was a very comfortable stay.
We were able to relax without any inconvenience, and it left us with a truly pleasant memory.
If we return to this area in the future, we would definitely love to stay here again."
"항상 LA 출장때마다 묵는 호텔입니다. LA 다운타운과는 좀 거리가 있지만, 그래서 조용하고 좀 더 안전합니다. 한국 사람들이 많은 지역이라 그런지 근처에 한식당들도 많습니다. 숙소는 깔끔했고, 메이드분들도 전문적이었습니다. 피트니스센터 시설과 청결도가 아주 좋았습니다. 다만 코인세탁실에 세탁기와 건조기가 1대씩밖에 없었고 필터 청소가 주기적으로 되지는 않는 것 같아 보였습니다. 그걸 제외하면 객실이나 전반적인 experience는 다 좋았습니다."
TTheeraphong WongratanaphisanGood value for money.. but do not expect prompt service. We reserved a room with 4 people but when checked in there were only 2 towels. We have to asked for them twice and waited for more than 1 hour to get another 2 towels that we needed. When we checked in, the hotel made clear that we had to ask for the room to be cleaned if we wanted to. They have a policy not to enter the room without the guests specifically asked then to.... which is fair and understandable. So on the second day we wanted 2 new towels. Hours later after we left for lunch, they brought 2 new ones and took 3 old ones... so we were again one short. Besides these incidents, all went fine.
RRifkinOverall a nice hotel. Clean
Lobby and clean rooms. Plenty of hot water to take a shower
Breakfast was basically cereal
Coffee and juice
Hotel
Is quite and the staff was friendly and easy to deal with
TTK.KIM2025 6월 롱비치 출장으로 이용을 하였습니다.
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다만 큰 길가에 았는 방은 야간에 과속하는 차량의 소음이
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