"The man working between 5 PM and 8 PM is a terrible service provider. This one person is ruining the hotel's image. 1. The restaurant is closed. So, he says he can't provide towels or anything. 2. I already confirmed a late check-in from 11 AM to 1 PM because of my evening flight, but he refuses. (This was already agreed upon the day before, when he bragged about his friendly morning shift.) And he shouts ”thank you” in Korean for no reason. He doesn't realize that this behavior actually makes the guest feel worse."
"For those who complain about traffic noise. All hotels on busy areas will have noise. Don't be angry with the hotel. They cannot control traffic noise. How about investing in earplugs. I bring them everywhere, just in case. Get over yourself. When you leave for the day How about placing the card on the door to have your room cleaned!! How about mentioning it to the reception when leaving for the day!! Of course not, you prefer to complain. I've been here a week, and not one day has passed that I do not see the cleaners on the floor. Need something, kindly ask and they will be more than happy to assist you. Stop behaving entitle, and have some respect. Stop being cheap and expecting think you will be handed a platinum platter. Every one from the reception, security that is outside the bars, cleaners etc have been kind and curious. As well, just because your mother catters to you hand and foot, do not expect the same at the hotels. They are not your parent. Grow up and take responsibility! The bed is my mess 🤣 afterthought to take photo. Room is clean and comfortable. No complaints!"
"Modern & new hotel & staff service was consistently impressive however space in the standard room was tight. Hotel was centrally located in the city however locked amenities and attractions in the area immediately around it. Breakfast service while not bad, but lacked variety and prior to check in they will try to upsell you extras like room upgrades early check-in and check out."
SSusanThis hotel was great to stay in. We were only there for 2 nights but that was a good experience. It's kinda hard to find since the entrance is in like a side road but the inside is very nice and comfortable. The person at the front desk the day we arrived was super friendly and even gave us a few bottles of water while we checked in. The room was spacious enough for 3 and included a small fridge. The shower unfortunately leaked a lot of water on the floor so I hope they fixed that after we told them. The included breakfast was great and very filling. You just sit on a table in the lobby area and they bring it to. A croissant, coffee or tea, a yoghurt, a fruit smoothie and bread with butter were included. First breakfast we got a small omelette and the next day was a crepe with Nutella. It was enough to skip lunch. For location it was a small walk to the Bazaar streets (which btw make sure u have a GPS or u never find your way out 😆) you can visit some historical sites or walk down the boulevard in the other direction. We enjoyed our stay and all the staff was super nice and answered all questions
SShaneJAI think the location is excellent; close to the medina, very close to the train station and a walk to the tram for Carthage.
My room was great; very comfy firm bed, big, clean and could use the air conditioner to warm up the room if needed.
The staff were nice especially the cleaning staff and the receptionist who checked me in; she was very friendly.
The breakfast was just OK; salad (and other items) were not fresh on 3 of my 4 days. That was the only real negative, along with there being a few mosquitos in my room that I managed to catch after they bit me during the night.
Overall, I recommend the hotel, and was pretty good value for money.
GGiuseppeHo soggiornato in questo albergo per qualche giorno e l’esperienza è stata stupenda. La camera era spaziosa, pulita e molto silenziosa, perfetta per rilassarsi dopo una giornata intensa. Il personale è stato sempre cordiale, gentile e disponibile, pronto a soddisfare ogni richiesta con il sorriso. La colazione abbondante e varia, con prodotti freschi e di qualità. Anche la posizione è ottima: ben collegata e comoda per visitare la città e a soli sette minuti di taxi dall'aeroporto. Assolutamente consigliato, tornerò sicuramente!