"I stayed at Ano Hotel Miri for 4 days and 3 nights, and it was a lovely experience overall. While the hotel itself is relatively simple, it is well-maintained and comfortable.
The location is definitely a big plus — very convenient and close to the city area, with many places within walking distance. It made getting around really easy and enjoyable. A great choice for a comfortable and convenient stay. Would be happy to return again on my next visit!"
"Overall, the stay itself was comfortable, and the room met expectations. The hotel's aesthetic is elegant and beautiful, and its location is convenient, surrounded by chinese restaurants within easy walking distance. The breakfast buffet was also good and enjoyable. However, the experience was unfortunately dampened by issues at the front desk, hygiene standards in the common areas, and soundproofing. We arrived around 10am and requested an early check-in, fully understanding that the standard check-in time is 2pm and that any earlier arrangement is subject to room availability and discretion. However, we were told by staff that early check-in would only be possible with an additional charge of RM160. This created an uncomfortable impression where it felt less like a matter of room availability and more like withholding an available room in order to impose extra charges. The tone suggests monetising convenience which we weren't particularly happy about.
After checked-in around 5pm. we noticed dirty plates on the floor left near the lift area. What was more concerning was that these plates were still there in the same spot the next morning when we checked out. This raised questions about cleanliness and hygiene, especially in shared spaces. In addition, the soundproofing could be improved. Noise from children crying near the lift was clearly audible, and due to the hotel's proximity to the airport, airplane noise could also be heard. This may be a concern for light sleepers or guests seeking a quieter stay.
While the room and overall stay were generally good, these experiences affected our impression."
"First of all, it's cheap for a family of 3 to stay there. Convenient location . But first impression we checked into the room is the smell from the toilet. It's very unpleasant.
Secondly, there's still hair on the floor. So cleanliness is just average.
Surprisingly, the bed and pillow is comfortable. We had good rest. The Aircond is cold too.
Hot shower is okay. Need to know how to adjust. It gets too hot, then user has to keep adjusting it in one session. Well it's personal preference I guess. It's too hot for me. Maybe not for others.
I'm sorry the photos are irrelevant. Captured during our drive from Sabah."
"We had a pleasant stay and were here for the second time. The room was so spacious. The pool was nice, and you can have great scenery from the pool. Your kids will love the pool too. The mattress was a bit hard, woke up with a backache a little bit. The cafe was nearby too, can walk in the distance. Overall, it was a great place to stay."
"Just nice for a single or two travellers. Clean room and with enough facilities. Walking distance for food and malls and city center.
Comfortable stay, will came again."
"Staffs are friendly and helpful.The room is very clean and tidy.Location is very good and close toWireless walk and shopping mall. Nearby lots of food stalls."
"Same as usually why i choose imperial palace as my place to stay at Miri is very kind and friendly staff even the cleaner. Most important for me is very quite. Not too much people at hotel lobby even if they have event at the hotel."
ผผู้ใช้ไม่ระบุชื่อOne of the receptionist counter staff was rude and asked me, “bila mahu cau,” which was very disrespectful. I am a regular customer, yet I was treated poorly by her. The other receptionists were okay; she was the only issue. Because of this, I rated my experience today 2.5/5.
ผผู้ใช้ไม่ระบุชื่อAs a frequent guest, there isn’t much to say. The location is strategic and close to eateries, Emart, and other conveniences. The hotel is also good and worth the price.