โรงแรมพร้อมWifiในคิงส์ตัน

Our flight was late and we got to the hotel sometime after 9 pm. when we reached the hotel, the hotel staff advised us that they had computer problems and could not check us in. We waited over 1 hour to find out that they had given away our reservation. We tried to get something to eat while the hotel staff tried to find us another room, but the kitchen closed at 10 pm and we were very hungry. They tried to accommodate us and let us order 2 salads to go which took 30-45 mins. When we finally got our salads and we also got notice that they found us a room for the night. When we got to our room, it was very nice. They gave us the executive suite for the night which eased my dissatisfaction in their service for the night. The next day, I asked if we could stay in the Executive suite for the rest of my stay without any additional cost since they could not find us another room as i had originally booked. they agreed and my aunt and i had a great time for 1 full day. On our 3rd day when we returned back to the hotel room after being out the full day, we noticed load machine like sound coming from the room since we were on the 10th floor. Then we notice the sofa seat was wet and water on the floor. Then we noticed water coming from the ceiling running down from the ceiling down the wall and over by the living area and by the bar area. It was crazy. I had to call the front desk and report it. They sent up someone to evaluate and then when they saw it, they called the manager or engineer to take a look. It appears that work was being done on the roof and the water came down into the suite and made a mess of the furniture and floor. The engineer apologized for the inconvenience but and then left. We were left in the room with water all over the floor and unable to use the living room. We ended up having to call the front desk to have then send someone to clean up the water on the floor and on the furniture. We ended up eating in our bedrooms. When we checked out, i mentioned to the hotel staff about the inconvenience we had with the water and the staff was sympathetic but no apologies or offer to give a discount or anything. I decided i would not return to this hotel again. I would not recommend this hotel to anyone especially with the experience we had.

การบริการลูกค้าเป็นกันเองและเป็นมืออาชีพและช่วยเหลือดีมาก ห้องพักสะดวกสบายและค่อนข้างสะอาด แต่พื้นและพรมไม่ได้กวาดหรือดูดฝุ่น ผ้าปูที่นอนและผ้าห่มมีกลิ่นเหมือนขยะ แต่ดูสะอาด ร้านอาหารเหมาะสําหรับอาหารเช้าซึ่งเป็นอาหารเช้าแบบผสมผสานระหว่างจาเมกาและสไตล์อเมริกัน ฉันไม่ได้ใช้ประโยชน์จากสระว่ายน้ําหรือยิมดังนั้นฉันจึงไม่สามารถให้คะแนนได้ แต่โดยรวมแล้วมันเป็นโรงแรมที่น่ารื่นรมย์ ฉันจะจองโรงแรมนี้อีกครั้ง

ประสบการณ์ของฉัน @ โรงแรมนั้นยอดเยี่ยมมากพนักงานสุภาพใจดีและยินดีที่จะช่วยเหลือทุกอย่างที่คุณต้องการ ทุกอย่างเรียบร้อยดี ฉันชอบที่จะอยู่.. และฉันจะแนะนําให้ทุกคน

This place is really lovely. It was clean and easily accessible. Was able to get out and about Kingston since it was close to everything I wanted to do. Will do this again.

立地良かったです また利用させてもらいます

미국 경유할때 2시간이나 지연되어버려서 체크인 시간을 지나버렸다.. 결국 들어가지 못했음. 자메이카는 밤이되면 입구를 자물쇠로 잠궈버리기 때문에, 체크인 시간 여유있게 잡고 가시길..

The place was clean and comfortable, if you are looking for a place to sleep one night or business travel, this is ok. I recommend to put at least one water bottle in the room.