"Dear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again."
"I had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite."
"The room was good, the location is also so far so good but the food is not so good. I asked the order taker Tandoori roti is good or I should order Rice he said Roti will be good but roti was made up of refined flour and it was hard like a papad very difficult to chew. we have walked for around 28 Km to Vaishnavo mata darshan and we were expecting nice food as we were very hungry. They have spoiled our experience and staff is not so professional as property claims four star. Room amenities is ok. Overall I have spended 4500 Rs for this room but it's not worth it. I might get the same priced room in good 4 star chain hotels."
"Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience"
ผผู้เข้าพักHotel was clean and so comfortable, service was quick and great, food was awesome and tasty. Superb view of mountains from room. It’s a must visit hotel. Over and above the staff was so polite and helpful.
ผผู้เข้าพักThe location is in between railay station and katra bus stand (200 meter from the main road; accessible through auto. The food was above average, timely delivery and quality was also decent. One opportunity area is, 50% items of menu were unavailable like tandur and chinese. The staff was polite and branded appliances are installed; though tv cable operator issue may interrupt the services.
ผผู้เข้าพักwhen I booked 33 hotel after reading the services at make my trip aap ,it was written that two ways pick and drop to jammu airport is Available but when I enquired hotel 33 they said that people's fault as hotel people dint give any such services details to make my trip and hotel manager told me to find out from make my trip app people. only this was upset rest stay at hotel was Good. request this false services details not to be shown coz it gives us wrong hope.
ผผู้เข้าพักIt was a very nice stay at the hotel nek, especially the hospitality and service was beyond expectations. They provided fresh dinner at 11:30 pm even when they were about to secure everything in the kitchen. Full points for this service.
ผผู้เข้าพักProperty is a franchise property therefore requires major refit in infra. Property is well below ginger standard as far as infrastructure is concerned. Service wise it was at par or better than other ginger properties. Very limited food options at restaurant. Overall ok type stay