"Hotel Bloom has good ambience, clean room , whole staff is courties and ready to help, breakfast buffet was tasty, price may be on little higher side, but it's worth it."
Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience
Great location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
The location is in between railay station and katra bus stand (200 meter from the main road; accessible through auto. The food was above average, timely delivery and quality was also decent. One opportunity area is, 50% items of menu were unavailable like tandur and chinese. The staff was polite and branded appliances are installed; though tv cable operator issue may interrupt the services.
The room was good, the location is also so far so good but the food is not so good. I asked the order taker Tandoori roti is good or I should order Rice he said Roti will be good but roti was made up of refined flour and it was hard like a papad very difficult to chew. we have walked for around 28 Km to Vaishnavo mata darshan and we were expecting nice food as we were very hungry. They have spoiled our experience and staff is not so professional as property claims four star. Room amenities is ok. Overall I have spended 4500 Rs for this room but it's not worth it. I might get the same priced room in good 4 star chain hotels.
Only negative point is no room was a valley view room. In fact one room is with one window that has a view of hotel corridor.. rest all was fine. Early check in. Room cleanliness. Hot water availability. Another point is. Good to go out for food rather than order in hotel. They were best in food quality. Somehow it was not up to the mark.