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"บรรยากาศดี สระว่ายน้ำ ทัศนคติของพนักงานดี พนักงานต้อนรับเป็นกันเอง อาหารเช้าดีในร้านอาหาร หลากหลาย สิ่งอำนวยความสะดวกในห้องค่อนข้างเก่า อื่นๆ ดี"

"Had a wonderful stay at Hotel Bhagyaraj Palace! The rooms were clean, spacious, and well-maintained. The staff was courteous and always ready to help. The location is convenient, and the food was delicious. Highly recommended for a comfortable stay in Kanpur!"

"สุภาพเข้าใจความต้องการของลูกค้าและตอบสนองอย่างรวดเร็วในสิ่งเดียวกัน ห้องพักสะอาด อาหารอร่อย สถานที่อัธยาศัยดี"

"I am giving Good review for the following reasons: Hospitality service especially Dipak vaiya was very helpful and always had the motive to serve. Food from the menu were very delicious. Reception was 24/7 and guards outside were always present. To get a Excellent review, it would have been appreciated: If the hotel keeps its noise down during night time and early morning. It was very noisy at times (not only by other guests but also by hotel staffs). The music, reception telephone rings, etc. Rooms were not clean. We stayed for three nights and there were dusts, hair and stains in bathroom when we occupy the rooms. As a star rated hotel, this was below the standard. Finally, we had to request all the resources like toilet rolls, drinking water, everyday and it should be topped up automatically or just stack them up for at least 48 hours. Even drinks and food in the breakfast buffet were kept very minimum and only served when requested such as bread, water, tea, etc. I also felt that kitchen staff and waiters were very tightly controlled by managers and deliberately instructed to serve only when customers request their service. For example topping up with more food/drinks during the breakfast. We were also served with wrong order and when I questioned if they got our order wrong and the waiter confirmed it was the right food. In our case, they served us Chicken chilly instead of crispy honey chicken. It led me to believe that either the restaurant staff have integrity issue or they are so afraid of their manager/boss for getting our order wrong."

"Stayed for one night. Great experience. The room was well furnished. Everything you needed was there. Well maintained. Top class. The furniture was what you expect in a higher star hotel. Bathroom fittings were also premium. Again very clean and maintained. Not easy to find flaws. The breakfast was also excellent and better than what we expected. The service was excellent. You ask for it and you get it. Room service menu was with very reasonable prices. We only had sweet corn soup and it was very refreshing. They use fresh ingredients. Only cons we saw. Hotel is not a very large hotel. Some rooms do not have any window which is not really a con but we prefer to stay in a room with a wondow. They promptly changed it when we asked."

"Regenta The Place at Sindhubhavan Road truly lives up to Regenta’s high standards. The ambiance perfectly reflects the Regenta vibe, paired with amazing food. I thoroughly enjoyed their pure-veg menu — highly recommended! We feel truly fortunate and grateful to have earned the trust of the Regenta owners as their interior designers."

"Property location was good. Food served at pebbles restaurant is marvelous and hygienic. Amenities are okay. Improvement is required towards promptness in housekeeping staff. In addition, issue of accumulation of water in washroom needs to be attended by the hotel on priority."

"I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. Request you to please treat this issue in isolation and not our regular standards. We value your business. Looking forward to another opportunity to serve you."