"This is an excellent hotel for this price range. The location is very central - only a few minutes from the train station, ferry terminal and main shopping area. The room is comfortable and very clean. Staff were excellent, very friendly and efficient. Breakfast was good and the staff were continually refreshing the buffet dishes. I’d definitely stay here again."
"Ok hotel, centrally located, on Union Street. Nothing extraordinary. Breakfast was really bad and we were surprised since we had recently stayed at a Holiday Inn Express at Edinburgh - and the menu was identical, but the food tasted very, very different. I never knew eggs could be cooked so badly, it takes exceptional talent to cook eggs so bad. Fruits looked dated. The curtain in our room was torn, another surprise, maybe the hotel will say it is environment friendly :) And the way they converted the sofa bed into a bed was ridiculous - I'll post a pic. However, the location is really good and the guy at the reception was kind to help us find a taxi real quick, so I am still going to rate the hotel as average."
"Convenient location for this couple who are exploring Scotland via Rail. Nice big and comfortable bed. Buffet breakfast for £9! Can’t do much better than that!
The old building has been beautiful preserved, yet enhanced, which was part of the appeal for us."
"I stayed overnight in Aberdeen and chose the Mercure Aberdeen Caledonian Hotel for its convenient location near Union Square and the train station. While some areas of the hotel reflect its age and could benefit from modernization, the rooms were still comfortable and the overall atmosphere was pleasant.
What truly stood out was the exceptional service. The staff and concierge were incredibly welcoming, attentive, and helpful, going above and beyond to ensure a smooth and enjoyable stay. Their professionalism and warmth more than made up for any shortcomings in the facilities, and they left a very positive lasting impression on my experience"
"Another great stay. Smaller room this time and still comfortable and clean. Friendly staff. Broken lift was downside as only one operational and had to wait quite some time."
OOllieSmithFantastic location. Attached to train station and shopping center. Rooms very clean and comfortable.
Breakfast was rubbish. Wont bother again. Waste of money. Restaurant menu looked overpriced considering there is about 10 restaurants outside the hotel door so didnt use.
CClar65The Chester is close to town and a quality hotel that we suspect would be rated higher if it had the gym and pool and spa that many five star hotels have. But, they are not needed. The room was a good size, with all necessary facilities. The common areas of the restaurant are of high standard and the food was excellent. Our room had a couple of minor issues. The shower door leaked a littlw, but caused no problem. The deadlock on the door dod not engage, but we were not concerned as there was a locked door between our door and the public areas. We will happily use again, particularly as the prices were reasonable and the standards and quality were very good in our experience.
OOzzy_WarOverall the experience was good.
Good points: The location is excellent and the free parking is a good option for people driving. The host is excellent and very friendly and went out of the way and accommodated my requests.
Points to improve: Had a couple of minor issues in the beginning which the host resolved promptly, the flat seems abit tired may need refreshing. The main downside for me are the sea gulls, the flat was quite warm and you had to open the window a little for fresh air and when you do that it appears that just next to the flat the seagulls have a party every night and they scream throughout the night so it is abit hard to sleep. Obviously its not in the hosts control but it is an unfortunate issue.
Ggrazyna jelinskaUnfortunately, I'm disappointed with this hotel. The most important thing is that taxis can't pull up to the hotel because there's a sign on the roundabout next to the hotel prohibiting parking and a £10 fine. I ordered a taxi and waited in the hotel lobby. No one from the staff informed me about this. The taxi almost left without me, and as a result, I would have missed the helicopter departing for the platform.
Secondly, I think the standard of your breakfast is important not only to me. I really have five times more choice at work. Unfortunately, I decided not to stay at your hotel anymore to avoid stress.
AAlan Hoy⭐️⭐️⭐️⭐️⭐️
Stayed here for one night with my wife and had a great experience. The service was excellent, and the staff were very friendly. A comfortable place to stay, perfect for visiting the castle nearby. Highly recommend this hotel!