"Another great stay. Smaller room this time and still comfortable and clean. Friendly staff. Broken lift was downside as only one operational and had to wait quite some time."
CClar65The Chester is close to town and a quality hotel that we suspect would be rated higher if it had the gym and pool and spa that many five star hotels have. But, they are not needed. The room was a good size, with all necessary facilities. The common areas of the restaurant are of high standard and the food was excellent. Our room had a couple of minor issues. The shower door leaked a littlw, but caused no problem. The deadlock on the door dod not engage, but we were not concerned as there was a locked door between our door and the public areas. We will happily use again, particularly as the prices were reasonable and the standards and quality were very good in our experience.
ผผู้เข้าพักOn pulling back the sheets a pair of ladies briefs was discovered in the bed. Suggests the bed was not changed from previous guests. Reception was not apologetic and did not rectify or compensate. Very poor. It took an hour to check out because reception claimed we had not paid It tried to contact yourselves and could not resolve. I had evidence that I had paid yourselves. Complete waste of my tine and very inconvenient! I do not know whether it was Trip.com or Hotel to blame. I will not use hotel or trip.com again
ผผู้เข้าพักI really enjoyed the steam room and sauna. Close to bus stops so it was convenient to get around. Walkable distance from the aberdeenshire coastal path, which was very pretty despite the very narrow paths (photo attached). Food was a bit expensive from the restaurant.
ผผู้เข้าพักVery convenient for my conference at P&J live which is literally a stone throw away. Front dest is efficient and helpful. Room is clean and spacious. No significant noise despite near the airport. About 30 min bus ride to the centre, bus stop is 2 min walk away.
Ggrazyna jelinskaUnfortunately, I'm disappointed with this hotel. The most important thing is that taxis can't pull up to the hotel because there's a sign on the roundabout next to the hotel prohibiting parking and a £10 fine. I ordered a taxi and waited in the hotel lobby. No one from the staff informed me about this. The taxi almost left without me, and as a result, I would have missed the helicopter departing for the platform.
Secondly, I think the standard of your breakfast is important not only to me. I really have five times more choice at work. Unfortunately, I decided not to stay at your hotel anymore to avoid stress.
ผผู้เข้าพักStay here regularly as offshore worker great location for heliport , just no courtesy bus at weekend
bed linen spotless comfy bed shower good good stay
Friendly receptionist
Thanks
ผผู้เข้าพักIt was nice to have it next to the airport. But we didn’t have enough bath towels, the sofa bed wasn’t opened and there weren’t enough pillows for 3 of us. No windows available and felt claustrophobic not being able to let the air circulate. Staff… there was a grumpy not very helpful and approachable lady, however there was a very kind gentleman at reception and very helpful. Beds were comfortable.