"I was at the hotel and I get other 3keys when I personally booked for 4 room !!! I went out to club with friends when I returned to the hotel I didn’t get my key to my room I waited at the reception for more than 1 hours non of your staff came out .. I have to sleep outside that day ,,, am not happy with the service and I didn’t use the room because nobody gave me keys to my room I booked"
"Excellent location right by the train station. We arrived at 10pm and left at 6am to catch an early train. Didn't even have the chance to sample the breakfast."
"Es war alles sehr gut, vor allem das Frühstück.
Der Teppichboden war stark verfleckt, auch auf den Sitzmöbel waren Flecken. Der Rest der Wohnung war sehr saubrr. Dad Petsonal war sehr freundlicj und zuvorkommend.
Ich würde wieder hier übernachten."
"The hotel was very new and clean, and the room size was good. The breakfast buffet provided many tasty options, even for vegetarians 😊. Since the hotel is located in an industrial area, a car is needed to get around. I was disappointed to be charged for parking (even a minimal €5 per day) because the huge parking lot was nearly empty! It was explained to me that they must also pay to rent the large parking lot, but I would simply include it in the price of the room, since anyone staying there will need to arrive by car. I was also surprised that a tea kettle with some coffee & tea for use in the room wasn't provided. I was told, however, that the Candlewood Suites (part of the same hotel complex) offers this. Anyway overall I was quite pleased with the stay and found it very good for the price."
"The whole issue was a family we have booked. We have booked a room for two adults and two children via trip.com but in the system there was a reservation only for two adults. After showing the prof of booking for 4 persons, the hotel staff provide small chair-bed.. but generally it was not very comfortable.. Apparently the whole issue was a with intermediator/ agency. However, not sure that we would go again to this hotel.."
"Am Abreisetag hat das Housekeeping bereits ab 8:30 Uhr mehrmals stündlich an die Türen im Flur geklopft. Dadurch wurde ich (und auch die Zimmernachbarn) ständig geweckt und konnte nicht mehr ausschlafen, obwohl die offizielle Check-out-Zeit erst um 12 Uhr war. Normalerweise ist es nicht erforderlich, am Abreisetag eine „Bitte nicht stören“-Karte aufzuhängen, da davon auszugehen ist, dass Gäste bis zur Check-out-Zeit ungestört bleiben möchten. Dieses Verhalten war daher sehr störend und hat meinen Aufenthalt am Ende leider negativ beeinflusst."
호텔 객실은 사진에 나온거처럼 깔끔하고, 엘레베이터 맞은편 방을 사용했지만 생각보다 방음도 잘 되는지 사람들 소리가 거의 안들렸어요
에어컨이 따로 있어서 놀라웠어요! 에어컨을 제대로 즐기고 왔습니다 🥰
침대 매트리스가 정말 최고였어요 👍🏼 수많은 호텔에서 잘때마다 매트리스가 불편해서 제대로 잠을 못잤는데 제대로 꿀잠 잤어요 🤩
Wahnsinnig gute Matratze, echt gut geschlafen 🤓
Ich kann dieses Hotel bedingungslos empfehlen. Wenn ich wieder nach Augsburg komme, werde ich auf jeden Fall wiederkommen 🙋🏻
Good Location; very nice with the pool, sauna etc. but the service could be way better. Staff doesn’t even speak German that well. Reception isn’t there 24/7. Room is very tiny, no AC, can’t close the window all the way. But all in all still an acceptable Hotel to stay in.