"The overall experience at the hotel was satisfactory, but the room was a bit small and the view was completely lacking. Fortunately, being assigned a room on the sixth floor allowed some natural light to come in through the courtyard. We stayed in the new wing, and it would have been great if we could have been arranged in the old wing instead."
"Lo mejor fue la atención de la joven de la noche, nos recibió a las 4 am y nos preparó un desayuno para llevarnos al aeropuerto fue muy amable! La atención 10 de 10 ❣️"
Wwt01cWe arrived at 3 am++, due to miscommunication, the door was locked, owner arrived in 5 minutes, helping us to settle in. Top notch bedding, household utilities, house keeping and decoration. Spring water machine (cold and hot) is available free of charge at reception. Electric kettle is available at kitchen. Friendly and helpful staff, each and everyone. Few minutes walk to town center and Penguin Tour meeting point. Overall we will recommend to anyone who comes to Punta Arenas without second tbought.
UUgurcan ErdemThe service was great and professional. We stayed only for 2 nights to go on the boat tour to the antarctic. I'm really happy towards the end where we checked out but we were allowed to keep our luggages at the hotel while we explored the city for the last time. The young staff, didn't catch his name, was very helpful and assisted us with ordering a 🚕. Only downside would be the carpet in the room didn't look very clean, but aside from that it was great.
YYue WahVery slow in finding usa room, when showed up before three pm, the scheduled time of checkin.
Whenarrived just before 3pm, we were not given room. Whilst waited infront of the reception, I notcied that another customer was able to get room instantly.