"We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice."
"All staff were lovely and friendly. The furniture in the room was pretty too and amenities were fulfilled enough. A little bit far from the port in Lido island but if you have a day transport ticket you can use it for the bus from the port to hotel and it takes only 4 minutes."
"L'endroit est situé dans un lieu enchanteur et d'une riche faune, l'expérience de la piscine vaut le séjour; le dîner était excellent et abordable. La propriétaire était très accueillante à plusieurs niveaux.
J'ai vraiment apprécié mon séjour à couleur italienne!"