ผู้เข้าพัก
19 มีนาคม 2024
We arrived at the hotel, premier room, to an overpowering smell of chlorine, as though we were in a swimming pool. I assumed the toilet had just been bleached. We dashed out as we were very late arriving and had an appointment. We got back in the evening to the room smelling of drains, it was gross. It was there all night and I had zero sleep. We were too tired to go to reception (no phone in room to call) as we had had a nightmare long journey and hoped to sleep. Went to shower to find only one bath and one hand towel for two people. First and last stay at Premier Inn. We reported the smell to reception when we left and nobody bothered to contact us. I emailed Premier Inn, but no response.
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