โรงแรมใกล้ Wirawila Lakeในฮัมบานโตตา

My original plan of a 1-night stay turned into 3 nights purely based on the property and the team. The rooms are spacious and well appointed, with clean linen and towels. The wooden floors are a nice look and feel. The air-conditioning works very well. An unbelievable amount of space for work / lounging. The room itself has a work desk which is perfect for remote work. The balcony is small but functional, and overlooks the majestic Tissa Lake. Spacious terraces on the 1st and 2nd levels as well as a rooftop with spectacular views of the surrounding fields and the lake. I got plenty of work done and attended web-based meetings in peace, against an amazing backdrop. At the end of the day it is the people that make a difference, and this is where Yasith and his team were exemplary. From his kind, attentive service to the care he displays to guests and the property (and of course by the way he treats Kalu, the adorable orphaned puppy), Yasith leads from the front. I noted among other things his meticulous bookkeeping skills, which is a rare find for any property. Suffice to say I have found my stay whenever I return to Tissa. What better place for a morning/evening stroll than the bank of Tissa lake. For any reasonable person willing to stay at a 3-star hotel and not expect 5-star amenities, Serene Park Hotel by Ark has all the right things in place. Full disclosure, I did not have any meals at the premises; as I am very familiar with Tissa I enjoy the many local options available nearby.

The hotel is located in a great location, close to Yalla Park. Our room had a beautiful view of the lake. Many thanks to the manager who helped us organize our safari. I want to point out the strange behavior of the ladies at the reception. Not customer-oriented.

This is a nice hotel, the rooms are very good, there is a lovely pool and the staff were lovely but for a 4* hotel we did feel let down on several occasions. We are reasonably seasoned travellers and know about the things that can happen in Sri Lanka which we are visiting for the third time. One of the main things that went wrong was the transport that the hotel arranged for us from Ella, I had clearly specified in writing that we wanted a vehicle big enough for 4 adults + 4 suitcases + 4 hang baggage when booking several months before. I followed this up, again in writing, a couple of days before our journey with the same information and was assured all was OK. The car that did turn up was way too small, resulting in a wasted journey for the poor guy that had driven for 2.5 hrs to get to us. The manager put the blame on another company for messing up but I think that he should have made sure that the vehicle we were getting was adequate. To his credit the situation was put right but this shouldn’t have happened in the first place. As I’ve said, the hotel itself is very nice indeed. The staff are really lovely but many didn’t speak any English so communication was very difficult when ordering, eg we just avoided having kottu (a Sri Lankan meal) bought to us when all we wanted was a coke. I can understand this is in a one or two star place but for somewhere that portends to be a cut above then I think that the customer can expect to be able to communicate. It was the same with most of the reception staff, some basic training would I think go a long way. Food was ok but I had to send a meal back because the fish I’d ordered was overcooked to the point that it was charred and brittle. The internet was lamentably slow and was frequently non existent. This should not be a problem even in Sri Lanka as we had good connections for the other 6 or so places we stayed of lesser rating. We only had hot water for 1 out of the three nights we stayed, when we mentioned it, it was fixed so probably just someone didn’t turn the water heaters on. Again, we’ve travelled around a bit and stayed in basic hotels and know that things may not materialise as you wish, but when one does decide to splurge a certain standard is expected. We were asked at checkout if our stay was up to standard and we told the person on reception about what had happened, he was obviously senior and spoke reasonable English. To his credit he was very apologetic and we were given some money off our food and drinks bill however we would have much preferred that the hotel lived up to its star rating. With a few tweaks this could be an excellent hotel, so up to the management really to do their bit!

We selected Kithala Resort for a 2-day getaway. We required a place that suited all members of our family - youngest being 3 years to the eldest being 87! :) And Kithala delivered!! The hotel is located in a nice area very close to Tissamaharama town and Tissa Wewa. Easily accessible by Expressway from Colombo. The food was top notch! Rooms and other areas were clean, airy and comfortable. The pool was clean and nice too. They have one Suite Room (which we booked). The deluxe rooms are lovely, but the Suite Room is very spacious with a separate living area and 03 balconies. But the real highlight was the service. We spent two AMAZING days at this property being spoiled by their lovely staff! :) Kithala Resort is gifted with a dedicated, hard working team. All smiles! Surangi made sure our special requests for accessibility and comfort for our grandmother was met. It was my husband's birthday, and they offered a complimentary cake to celebrate. Amali offered the best service at meals. Our picky-eating 3-year old had enough options at meals, but they offered to prepare anything we requested. A big THANK YOU! From the housekeeping staff to the management, it showed that they made it their mission to make sure the guests are happy, relaxed and well looked after. Whatever special request we made, they delivered! This stay was one of the most relaxing local stays we had. We recommend Kithala Resort to anyone, and sure hope to visit again!

The hotel is not that simple to get to. Once you leave a nice hard top road, you have to drive down a long dirt road for about 10 mins to get to the hotel itself. That road can become a bit flooded if it rains hard - as it did on one day we were there - and that can prevent some guests getting in and out of the hotel. We’d had a lovely quiet evening meal one night and only found out afterwards that there had been a large group due in but couldn’t get down the road. Generally, it’s ‘normal’ vehicles and buses that bring people but, on occasion, a 4x4 would be better. On the days we arrived and left the roads were passable but you could see how they become easily impassable with rivulets running across it. The hotel though is lovely. The old one was washed away in the tsunami but the replacement looks strongly built, with its exposed concrete and stone construction there for all to see. That doesn’t make it cold and like a factory though. Far from it. It feels like it belongs where it is and its appropriate for a climate that varied between sun, wind and heavy rain whilst we were there. Whilst there are bedrooms on the ground floor (plus the gym and spa), most of the hotel’s common spaces are on the top floor, where reception, the bar and a la carte restaurant are. The main restaurant is one floor down, which has a nice view from the verandas around the outside. We had drinks in the bar on a couple of evenings, choosing to sit on the covered balcony as the indoor space - complete with pool table - whilst lovely was rather cold. The cocktails we had were really well made and come with our recommendation. We didn’t try the a la carte restaurant. Frankly, there was no need to from a food perspective. It was excellent all the time in the main one. The hotel tends to get large groups stay, who like to sit together (and create quite a noise), so the main restaurant can get quite noisy. The a la carte would offer a break from that as it’s in its own, quiet space. We genuinely couldn’t fault the food at the hotel. Breakfast always had a large choice ranging from cold offerings, cereal and salad, through to traditional Sri Lankan and hot western options. Tea and coffee was to order whilst you helped yourself to juice. The story was similar for evening meals too. If anything, evening meals catered less for western palettes and more for the Chinese guests that frequent the hotel. There were always lots of local Sri Lankan dishes too, which were simply delicious. All the hot food was outside the main restaurant space, under cover, with much of it being cooked in front of you. The cold starters and desserts were indoors. I have to say, one odd highlight was the soups. Every night there were 2 soups on offer and they were really good. I did have a tiny bug bear sometimes, which correlated with the busiest nights. That was the staff were a little too keen to clear plates. On occasion, you’d literally be chewing still and hadn’t quite put your cutlery dow

Bungalow was well appointed. Plug sockets where not all working. Side lamp was held together with sellotape and did not work. Staff were helpful and polite. There was some delay on check-in while the room was prepared. Queried were dealt with professionally. Short power cuts were experienced while in the restaurant and a candle lamp was provided, which the exploded on the table. No one was injured. Food was well presented and cooked fresh. Evening curry had one dish which proved unexpectedly hot. Overall an enjoyable stay in pleasant surroundings.

โรงแรมมีภูมิทัศน์ที่สวยงามและผสมผสานกับสนามกอล์ฟ แม้ว่าหาดทรายจะละเอียด แต่ก็เป็นสีน้ำตาลซึ่งดูไม่เหมาะกับการเล่น โรงแรมมีรายการบันเทิงมากมาย เช่น สวนน้ำขนาดเล็ก สระว่ายน้ำ บิลเลียด ปิงปอง โยคะ ฯลฯ ; ห้องพักโรงแรม ล็อบบี้ บาร์บีคิว ฯลฯ สวยงามมาก ข้อเสียอย่างเดียวคือด้านนอกโรงแรมค่อนข้างแห้งแล้ง ไม่มีร้านอาหารและร้านอาหารอื่น ๆ

ชายหาดที่โรงแรมเป็นคลื่นเกินกว่าจะลงเล่นน้ำได้ ทำได้เพียงอาบแดดเท่านั้น แต่ไม่ไกลนักมีชายหาดสาธารณะอีกแห่งที่ยาวกว่า 100 เมตร ให้ลงเล่นน้ำได้ บุฟเฟ่ต์อาหารเช้าและอาหารเย็นมีให้เลือกหลายแบบและรสชาติก็ดี แน่นอนว่ายังมีข้อผิดพลาดอยู่บ้าง เช่น เนื้อสันในย่างดิบเกินไป มีบางสิ่งที่เด็กให้ความบันเทิงน้อยมาก มีห้องเล่นเกมส์ วาดรูป ดูทีวี เล่นเกมส์ ฯลฯ แต่การบำรุงรักษาไม่ค่อยดี การบริการโดยทั่วไปดี นำเข้ามา อย่างไรก็ตาม มีส่วนประกอบเพิ่มเติมสำหรับการแสดง และรายละเอียดบางอย่างต้องให้ความสนใจ โดยรวมแล้วอัตราส่วนราคา / ประสิทธิภาพเป็นค่าเฉลี่ยและควรทำ