ผผู้เข้าพักOverall great stay.
Staff and service were fantastic in the hotel.
Room and bed were comfortable.
The pool was out of service throughout our trip due to maintenance.-This was a disappointment on arrival that was likely more the fault of Trip.com rather than the hotel for not having notified us before. We were there off-season and there was a lot of building/maintenance/trucks around. As well as a building site for a new hotel next door but luckily had been halted and turned into a quiet arqueological dig instead!
The spa, gym, classes, indoor pool all good.
Breakfast is great.
We had one meal at epicurean for dinner- very generous portions but didnt quite make up for quality. The decor felt quite stuck in the mid 90s- as did some of the food.
The thing I cant understand is why they have no greek food in this hotel? It's crazy you can't get a Greek salad, dips, or fresh fish/ calamari. We walked 5 mins down the tomb of kings road and ate really well at some unassuming restaurants on a main road with great greek food and lovely seafood for half the price of the 'Asian' food served at the hotel- you just have to comprise on views!
Would love to go back in the high season and see it shine.
ผผู้เข้าพักGreat hotel design and hardware with mediocre service:
Spacious room, great location, beautiful compound and design (as long as you don’t get one of those side rooms that faces the back of a building or the carpark). Wide range of selection for breakfast.
It’s weird that the carpark is a little further away and you’re supposed to call a number at the gate every time for them to open for you. They said it’s toll free but I doubt it’s free for an international line. I don’t know who would spend international calling rate to call the number as most people uses esim today. The way they challenged me and say “why don’t you just call” and insisted it was free just made me feel very disappointed. There’s also no refill of the room’s coffee station (it’s chargeable)- I guess it’s because they call themselves a suite/ service apartment. There were a few other examples of mediocre services: not deal breaker but could have been better.
Overall I would say it is good value for money given the spacious and beautiful room, so simply don’t place too much emphasis and expectations on service then you’ll be fine.
ผผู้เข้าพักArrivé tardivement au un problème explication précise et boîte à clé.
Personnel au petit soin polyglotte dont le français qui n'est pas mentionné sur le site.
Tout été exactement comme mentionné sur le site.
Agréable séjour
ผผู้เข้าพักThe staff were so kind, they were smiling every time we ran into them. And every time they asked us how they can help. The hotel itself is incredibly beautiful and huge. The pools are located in front of the sea so it’s very nice in the sunsets
Terrific hotel we will definitely return soon
Thank you a lot🙏