ผผู้เข้าพักEverything was excellent! The hotel is very stylish, well maintained, clean. All is managed with love and care, every detail. Their sunsets are famous, but in 10 minutes of walk you'll also find a place to watch sunrise. The food is very tasty, too.
However, what I would like to note paticularly, is the way they treat guests. All my questions were answered immediately, and they helped me a lot with booking the ferry tickets! The boss and all others are super helpful, nice and friendly! I stayed there only one night, but they treated me as if I were their favourite guest! Pick-up and transfer in the most convenient way, continuous contact via WeChat, preparing the dinner special for me and serving it outside - everything was done to make me feeling relaxed and happy. Thanks!
MMike the digital nomadI had the pleasure of staying at the Lvcheng Zhujiajian Dongsha Hotel in Zhoushan, and it was an unforgettable experience. This beachfront gem offers direct access to the beach, making it an ideal choice for travelers seeking a relaxing seaside getaway.
The hotel's location couldn't be more perfect. Being steps away from the beach allowed me to enjoy picturesque views of the ocean and soothing sounds of the waves throughout my stay. The serene atmosphere made it easy to unwind and escape the hustle and bustle of daily life.
A side note, this hotel is connected to the Westin and guest could stroll through the grounds.
The check-in process was smooth, and the staff greeted me with warm hospitality. They were attentive to my needs and provided helpful information about the hotel's services and nearby attractions.
The room was tastefully decorated and well-appointed with modern amenities. I appreciated the comfortable bed and the well-designed bathroom. The room's balcony provided a lovely spot to enjoy the sea breeze and stunning sunsets.
The hotel's dining options were diverse and satisfying. I particularly enjoyed the fresh seafood dishes served at the hotel's restaurant. The breakfast buffet offered a wide variety of choices, catering to different palates.
The Lvcheng Zhujiajian Dongsha Hotel's on-site facilities were also impressive. The swimming pool was well-maintained, and the spa provided a delightful way to relax after a day at the beach.
As mentioned earlier, the hotel's connection to the Westin added an extra layer of convenience. Guests could access additional amenities such as fitness centers, upscale dining venues, and more, creating a seamless blend of relaxation and indulgence.
Overall, my stay at the Lvcheng Zhujiajian Dongsha Hotel was exceptional. The location has numerous spots for having meals. There were a lot of restaurants all mostly catering seafood dishes. Which I thoroughly enjoyed. I highly recommend this hotel to anyone looking for a perfect beachfront escape in Zhoushan.
ผผู้เข้าพักAbsolutely unacceptable experience. This was one of the most disappointing hotel experiences I’ve ever encountered.
We were never been told that the air-conditioning would be turned off during the night. Because of this decision, two of my family members overheated and their faces turned red, and eventually everyone in the room developed a fever.
When we went to the counter to ask for help, we were told that the hotel shuts off the aircond because “most customers prefer a 养生 environment.” This excuse is completely unacceptable. If some guests want warmer temperatures, they can adjust it on their own. Turning off the air-conditioning for all guests is irresponsible.
Instead of solving the issue, the staff pushed blame around, avoided accountability, and finally offered us a fan as a “solution” , after we had already paid full price for a room that should have proper cooling. Only when I finally raised my voice and demanded to speak to the manager ,they decide to turn the aircond back on. What’s the point of staying here If guests have to fight just to get normal air-conditioning, what kind of hotel is this? This whole experience completely ruined my trip.
The front desk service was equally disappointing. They were unfriendly, unresponsive, and dismissive. They ignored us while chatting among themselves and only responded when I raised my voice. This behaviour falls far below professional standards.
I have stayed in many hotels, and I have never experienced such unprofessional and irresponsible service. I do not recommend this hotel.
KKevin HZThe Westin in Zhoushan is a very large resort style property. We had a warm welcome from the front desk staff named Franky. He explained to us details about the hotel and how to visit the beach.
The room was large and clean. Housekeeping staff did a good job cleaning it and bringing extra water and towels for our children.
The only thing I didn’t like was the breakfast food. Most of the food was bland and lacked a true western style breakfast. The coffee tasted bad and some of the food items were empty. The service in the café was fine, no complaints about the service.
I recommend this hotel to someone wanting a weekend getaway. There are many local seafood restaurants next to the hotel.
CCN.TorlageLovely location, we stayed in a room with a Seaview. The view from the balcony was truly beautiful, we ate at the Westin (they offer a breakfast and dinner buffet), they also have a vegetarian restaurant behind the main restaurant area. Definitely recommend this option for meals, the quality is great and the buffet is from 530pm - 9pm. Access buffet tickets through scanning the code, don’t let people trick you into buying tickets at higher prices, ask for the QR code/ mini program to buy meal vouchers. We were tricked into buying meal vouchers through the hotel as we arrived for a slightly higher price. Then soon learnt that you can buy them for cheaper on their mini program! Beach access - locals need to show ID and pay 10rmb. Although we had mostly cloudy days, the environment is very comfortable and the food from the Westin was delicious.