HHISHOur stay at this hotel was an extraordinary experience, made exceptional by the outstanding service provided by Elena. From the moment we arrived, Elena greeted us warmly and took care of our every need throughout our stay. She was always available for communication, whether in person or over the phone (or texting via WeChat) making sure that we were comfortable and well-informed.
Elena's assistance went beyond the usual. She helped us with translations, speaking fluent English, Chinese, and Russian, ensuring that language was never a barrier for us. Her dedication truly shone when she orchestrated a special surprise for my girlfriend's birthday. She arranged for the pianist to play a heartfelt rendition of ”Happy Birthday,” creating a memorable and touching moment that we will cherish forever.
The hotel itself is a masterpiece of architecture, combining luxurious comfort with a cozy atmosphere. The grandiose design blends beautifully with the tropical, jungle-like surroundings, offering a unique and immersive experience. The beach, with its clear white sand, adds to the paradise-like vibe.
Breakfast was another highlight, with amazing buffet that catered to a variety of tastes. Our room, complete with a private pool, was stunning and provided the perfect setting for relaxation. The entire staff was incredibly helpful and kind, contributing to the overall sense of hospitality and warmth.
Elena's exceptional service, along with the hotel's luxurious amenities, made our stay unforgettable. We highly recommend this hotel to anyone looking for a blend of luxury, comfort, and unparalleled service.
SSantanaXieBeautiful hotel, but unfair check-in delays need to be addressed
I really wanted to give this hotel a perfect score because the hotel itself is great, but a major operational flaw held it back.
The Good:
The hotel design is stunning—very modern and fresh. Our room was spacious, comfortable, and felt brand new. Our The breakfast buffet had a fantastic variety with lots to choose from, so great start to the day there. I also have to shout out the staff, who were warm and attentive throughout our stay.
The Mixed:
The amenities were generally okay, though I did notice a lack of bathroom loofahs (a small detail, but worth noting for anyone planning a longer stay).
The Bad (and Important):
The check-in process is broken. Officially, check-in is at 3pm, but we ended up waiting much longer. It seems the hotel allows guests to check out so late that housekeeping can't turn the rooms over in time. It’s really not okay to keep the next customer waiting in the lobby after a long journey of travel—it immediately puts a damper on your feeling towards the hotel before you even see the room.
Suggestion to Management:
I would strongly suggest that IHG enforce late check-out fees or stagger check-out times. Late departures for some guests shouldn't come at the expense of the experience for incoming guests.
โรงแรมใน Perfume Bay, หลิงสุ่ย 14.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:CAD 211
9.3/10
ดีมาก
AAbby18We had a wonderful stay at the Westin Blue Bay. We booked the sea view room and it didn’t disappoint. The rooms are clean and spacious, a lot of natural light coming in. The weather in November is nice and warm.
The swimming pool is big but freezing cold, however you get used to the water after taking a dip. They have small hot springs too for the little ones.
I’d say the food and drinks are more on the pricey side, and it would be nice if the bar area by the swimming pool would open.
Overall the trip was great, beautiful area, close to the beach. Great for morning walks, jogging etc. I’d definitely come again!