I booked this hotel based on raved reviews on Trip.com but I learned reviews cannot be trusted, especially in Trip.com.the reviews from Travel Advisors are more consistent with reality. The complaints I have are:
- cigarette smokes are everywhere even though I had a nonsmoking room.
- very worn out. Remodeling is very much needed. I felt the room was quite dirty.
- USB charging station works intermittently.
- daily cleaning service is not good, didn't refill bath gel when empty, and didn't supply bottled water for one night. I had to go down to the reception to get them.
- this is a 2 to 2.5 star hotel at best.
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