After shopping for a pet-friendly hotel, we chose this Tru hotel based on rate, reputation, newness, etc. Upon check-in they charged me an additional $50 as a pet fee! That was not disclose upon booking and should have been included in the "pet friendly" rate. There was no choice late in the day to find something else. This is dishonest behavior.
Additionally, the place was surprisingly unclean and poorly maintained for a new hotel. My desk chair was broken and when I asked for it to be replaced they actually asked me to bring it down! There are no glass or even plastic cups to have a glass of wine - only waxy paper cups. Cheap ice bucket with no lid, leaking shower, a "floor chime" on the elevators that sound like a fire alarm going off every time you pass a floor. The list goes on and on.
AVOID AT ALL COST.
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