I made reservations for a room on the top floor with a king size bed and when I checked in, they told me that they didn’t have any rooms available on the top floor and gave me a room on the main floor. The room had not been cleaned and the bed did not have a cover on it and when I told the lady about it, she did not offer another room or to have this one cleaned, so I gave her back the room keys and went elsewhere!!
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