Have stayed here in the past and always enjoyed a relaxing night or two. Unfortunately not so this time. My wife and I retired for be about 9.30 and were just settling down when the room next door erupted with noise from multiple people having what sounded like a party. We gave them a while, hoping it would go quiet eventually. Quite the opposite, at around 11pm the music started at full blast and the thin walls in the newer part of the hotel did nothing to disguise it. I was forced to get the night porter to ask them to be a bit quieter as we were trying to sleep. They did as asked, but only for a short while thrn it dtarted again. I tried calling the porter again but he must have been busy elsewhere. Sheer exhaustion got the better of us snd we did fall asleep but were awoken numerous times until it finally stopped sometime after 1am. Next morning we tried to complain to the management but were told but the lovely lady on reception that they dont come in till later but she took my details and promised someone would csll me. They didn't and Iv'e given them well over a week to contact me to at the very least apologise, but as they obviously dont think its important enough I felt I should msje my feelings known via these comments.
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