Fairfield Inn & Suites Frederick

I wanted French vanilla creamer for my coffee and the woman working the breakfast area said it was corporate policy to put the creamer out after the breakfast hour. Ridiculous! Either she is misinformed or else corporate needs to change their policy. Will choose a different hotel franchise next time if this is there policy!

Difficult to get around unless you have a car, otherwise the facility is OK, exactly what we expexted

Helpful front desk staff, clean, safe location, decent free breakfast.

Great place to stay. Quiet and 2 blocks from shopping and restaurants. Pool was clean and nice. Rooms were quiet and beds comfortable.

Hotel was comfortable and convenient. Room was comfortable and well-appointed. However, we were told it would be cleaned every other day. We checked in on a Thursday, it was not cleaned either Friday or Saturday, and we checked out on Sunday. We spoke to the desk, and they were not pleased with our lack of housekeeping.

Noisy…room was near the dumpsters and they got emptied between 4am and 5 at least three times while we stayed there

The property was exceptional in its cleanliness and the staff were friendly and knowledgeable. The breakfast was included in the rates and the choices were good. Check out was a breeze.

Wasn't bad, wasn't great. Seems like a Holiday Inn that they renovated. The rooms are average. The lobby is nice. The staff is nice.

The cleaning lady came into our room when my 13 year old son was sleeping in the bed alone. When I came back from running to the store with my other son, I saw our door propped open & asked that the cleaning lady please leave so my son could get up & dressed & said that we’d be leaving in 20 minutes. She said she “just had a few things to do.” I told her that we needed privacy & again said we’d be gone in 20 minutes. She then said she needed to make the beds. To which I replied, “MY SON IS SLEEPING IN THE BED. PLEASE COME BACK IN 20 MINUTES.” She finally left. When we got back for the day it was 5:00pm. Our room had not been finished being clean. I called the front desk & the lady said she’d come freshen up our room. I said we were leaving in a few minutes again. She told me she actually wanted to leave for the day & needed to come now. Um ok? So my sons & I SAT IN THE HALLWAY while someone finished cleaning our room 5 hours after it was started. Awkward. We found a bar of Ivory soap with hair in it left in our shower by the previous guest & a balled up tissue with what looked to be feces on it left behind a chair in the room. I threw the soap away but asked that the tissue be removed…twice. It never was. The room was not very clean or updated. I expected more & will definitely not be staying at or recommending this property to anyone.