I’m so happy to visit Echarm hotel again as it’s my favourite hotel in this area especially it’s my Dad’s Birth Place. It’s as good, friendly & well though through with all the free amenities, super friendly staffs, calm & tasty deco & nice scenery when I open the window in the morning seeing the lovely sunshine & the wonderful Hill scenery across. And the extra choice of neck friendly pillows are the most welcome surprise to give me a restful sleep. Can’t fault it again
I found the service staff to be average and not particularly friendly. While I appreciated the attention and care of the housekeeping staff, I noticed that during housekeeping, items such as the toothbrush and room slippers were discarded even though they were still usable. It would be great if the hotel considered leaving reusable items in the room.