Where do I begin.
Bungalows have a roach problem.
Rats have eaten some of the sugar sachets.
Bathroom floors are uneven causing the water to pool around the toilet floor. Not forgetting the second drain in the bathroom that overflows and leaks out.
Dust mites and bed bugs.
Room service forgets to restock towels, milk, tea, coffee and etc, you literally have to call reception 5 or 6 times to even get them to give you things.
Beddings and pillows covers are NEVER changed, they are never even washed (our stay was for 5 nights and beddings/pillow covers were never changed). And since the rooms are usually dark the beddings never get to see sun light either.
So if your skin is sensitive or you have eczema, be prepared to be itchy.
This place is a filth, and to think this is Hilton's standard.
Go elsewhere where you presence will be valued.
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