Le Grand Alcazar - Riad

這是一家非常有味道的摩洛哥傳統酒店，非常精美、漂亮，讓人留戀。酒店雖然在老城內，但又離可以停車的街道很近，不用拖着行李走很遠，這一點有別於其他很多老城內的傳統酒店，不用負重前行。房間、床鋪都很乾凈衞生，床、被、枕頭都很舒服。早餐很好，內容豐富。可愛的小姐姐友好、熱情周到，我們到酒店，就給我們安排了薄荷茶和點心，非常美味。非常推薦這家酒店。

Amazing welcoming and service. Omar and Othmane were very kind and helpful with us and we had wonderful time. This riad is very well located in the old Medina, everything was perfect, the food was just delicious and the staff was very attentive to all our needs. Can’t wait to get back there as soon as possible !

Was a very nice Riad, but staff was limited in able to answer our questions. The Fez medina is one of the largest and very hard to navigate, so a little help would have been nice (as they did in Marrakesh). But there was no one really around to answer these questions. Othmane was available to call, but hard to navigate this over the phone. Also, our booking was for 4 adults and the 2 single beds are not suitable for adults. They are 2/3rds the size of a single bed and not a full length. May work for a child but definitely not for an adult. The breakfast was excellent.

Stunning Raid with welcoming and accommodating staff. Hats off to Omar and the team 🙏 Happy to recommend

Last month we spent four glorious days in this spectacular Riad in Fez. Our visit was perfection! The photos do not do it justice. It is absolutely beautiful. From the moment we entered the Riad, the warmth and hospitality of the staff was unparalleled. All aspects of the Riad far exceeded our expectations - even after reading all the previous Trip Advisor reviews. Location - Perfect. Just a few steps to the taxi drop-off; and just a few steps to enter the medina. Food - Huge, lovely breakfasts; glorious delicious dinners. Room - Palatial and beautifully decorated especially the suites on the ground level. Assistance - with just an email a couple of weeks before our trip the staff were able to arrange our pick-up at the airport, and our guide for Fez. Staff - Super warm, kind, and helpful. Absolutely the best. It was wonderful to return each afternoon to the Riad after a day touring Fez. Tea, cookies, and welcoming smiles and conversation. Such wonderful staff. While we will remember the sites of Fez, it will be our time at the Riad that will stand out in our memories. It was truly sad to leave. It was like saying goodbye to family. Our four days at Le Grand Alcazar were the best days of our 2 week visit to Morocco.

Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.

This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.

A perfect location to experience Fez. The Riad is beautiful rich with beautiful wood, ceramic, and plaster trim. Very clean and comfortable. Great breakfast. Most outstanding is the staff, starting with Yousef, for whom nothing was unachievable. He even arranged for me to get medication when the pharmacy was closed. His positive attitude and that of everyone around him make our stay perfect. We will definitely recommend the riad to others and look forward to coming back ourselves!

Stunning riad! Location was great, but we were advised not to leave the riad alone - we think its because its very easy to get lost in the wandering streets of the medina and due to "tour guides" that try to "help" and then demand you pay them for their "services." Be wary of that in Fes. We experienced it in Marrakech too, but not as bad as in Fes. Lovely riad, though - great service. We would recommend it. Make sure to have breakfast on the terrace upstairs at least once.