I need to start off by saying Farrah displays everything an organization is looking for when it comes to customer service! She is polite, empathetic, and was truly a joy to encounter when we arrived at 3:30a. My rating could have been given for her alone, but it isn’t, my great experience didn’t stop there. Every individual we encountered greeted us, was so polite, and professional. The facility was clean, truly a wonderful place to stop or stay. I want to be clear, I gave an excellent rating not because all was perfect, I actually did not get my confirmed connecting rooms, but excellent and flawless are not the same thing. The way the staff handled the error and communicated with me showed they cared, she went above and beyond in her efforts to accommodate me and my family, and that’s excellent service. Thank you Homewood Suites of Fayetteville, you made an impression on my family and I, you represented yourselves, organization, and your city well!
Love the at home feeling 😊 My needs are always met no matter what. They try to help anyone best way they can !😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊👅😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊-purdie
The dirtiness of the property as well as the smells all around was a letdown but even in the room the floors were not properly cleaned.. you see clear dirt on the corners and the floors. Too much money for what it was
My stay was great. I found the staff to be particularly helpful and friendly, especially Alec (or Alex) at the front desk. I had an incident and he went out of his way to be helpful. That means a lot when you travel often on business. The rooms are comfortable, clean and plenty of room. I’d appreciate it if you forwarded him this email so I can personally thank him.
Deplorable condition, I booked on line with Priceline walked into the room and walked right back out and requested an immediate refund, I don’t know where you can post pictures but I have several to document my review. The front desk girls were very courteous however.
Love the at home feeling 😊 My needs are always met no matter what. They try to help anyone best way they can !😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊👅😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊-purdie