Olas Permanentes El Zonte

!!Beware !!Please Read!!When I first arrived at las Olas Permanentes It was not pleasant, and gave me an uneasy feeling. No one was around to greet me or check me in. Finally I was helped, although none of the staff speaks any English so the check in process was difficult. Was told I have to wait for the room to still be cleaned. While waiting they do have a restaurant there you can sit, although they allow many dogs to be walking around the area. I noticed that the el Zonte area is lacking any sort of infrastructure and that I would be confined to the hotel. I decided to still stay and give it a chance but just wanted to adjust my stay to three days. They charged a change fee, which was unexpected. After checking in and paying I was told that I would be at their other hotel location, although my booking was for their spot at the beach. Staying optimistic I decided to give it a chance. Finally I arrived at their other hotel, it was no where near the ocean; not even a view of it. The pictures of the place did not match the listing at all and the room I had was very out of date. No one else was even at this hotel except one worker that lived on site. It began to give me a very uneasy feeling and gave me the sense of being trapped considering you are far from any sort of town or store. The worst was yet to come, I closed the bathroom door and immediately 100’s of ants swarmed from a crack in the wall. I grabbed all my belongings and left the room. I called their front desk and their manager could speak some English. They refused me a refund even though I was only in the room for an hour and said they could only give me another room in the same building (that’s infested with ants). I decided to just consider it a loss. Their staff is extremely unprofessional and will not help you in any way what so ever. I highly recommend avoiding this place. Don’t be fooled by their photos they are extremely out of date. I advise staying anywhere else but here.

Amazing staff and Paolo is an awesome host. Every time I go to El Zonte I stay here. Beautiful view great food , the free breakfast is so good , I recommend everyone to go for the Pizza and the good vibes🤙 Olas Permanentes 🌊 the apts are top notch