Alvaro
2 พฤษภาคม 2023
In general I'm happy with our experience at this hotel.
Property is in good condition, well maintained and clean. Rooms are spacious good amenities good wifi and so so cable tv.
Restaurants are located in an upper floor with good views. We only went for the breakfast buffet which was good but not great due to limited selection. Customer service was good.
Main issue was the parking situation which is almost a deal breaker I would consider staying in another place next time but there's limited availability of hotels in the area.
The parking situation is annoying, inconvenient, not well thought or planned, antiquated and really maddening, borderline infuriating. First the building has parking around it but there's no signs about it; when you drive in, you note that there's a guy in a kiosk nearby the entrance/road but not on the road or facing it so you don't know if you have to stop or ask the guy or just keep driving; in my case I kept driving around the building and parked near the main entrance of the hotel and checked in. When I wanted to leave and get some dinner I discovered the steps. A guy in the kiosk writes down the plate in a notebook! and then when you want to leave you ask for a seal/coupon in the front desk then you walk to the kiosk and pay (only cash!) but he/she has to find your plate first in the notebook with hundreds of handwritten notes. Then you will get a receipt with a code which you scan at the exit. Repeat every time you want to leave!
แปล