Alastair
12 มกราคม 2024
On the upside, which is why I have given them a 2, the staff were friendly. That's it! Now, the biggest issue I had with this hotel were the mattresses. They are so used that they are now thin, hard, uneven and sore to sleep on. I stayed in room 1 for the first night, got hardly any sleep (also lots of cobwebs). I asked to be moved to a different room. Interesting that the receptionist showed no surprise. I was then put in room 7. The mattress was the same disgraceful state, only with a thin topper, which didn't really do much good. If you search for the lowest scoring comments, you will see lots of them mention the atrocious mattresses. I asked other guests at breakfast, and they too were extremely disappointed with the mattresses and so did not get the sleep they needed. I had dinner (once was enough) - fish and chips. On the menu it said 'handmade chips' - they weren't - they were oven chips, undercooked. The peas were microwaved to the point they were shrinking and wilting. The fish batter looked like something out of the film Alien. This was anything but restaurant quality - absolutely appalling. With regards breakfast, the food was satisfactory, nothing special, but with few guests and two staff serving, it still took over 20 minutes just to get my cereal. And I had to remind them. Ridiculous. I left the hotel a day early, I couldn't stand sleeping on that mattress anymore. How this hotel gets a 'wonderful' is beyond me. Do not recommend a stay at this hotel!
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