I think receptionist should do more for guests. Apart from that a very good hotel and a very comfortable stay.
แปล
Nazir Dewan
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ ก.พ. 2024
หวานกับคู่รัก
15 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 ก.พ. 2024
We arrived early for our scheduled check-in time. Robin Edwards, the general manager, has given everyone instructions to take note of my two-day stay at the hotel. After receiving a welcome drink upon my arrival, the General Manager presented me with a unique gift. My check-in was finished in a matter of minutes. After I got in the room, a representative from three different hotels came to ask if I needed anything or if I wasn't satisfied with the space, there was another one available for me. Because of the excellent customer service and concern that made my day memorable, I felt a little ashamed now. Overall exceptional cervices
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for sharing your exceptional experience at Pan Pacific Sonargaon Dhaka.We are thrilled to hear that your stay started on such a positive note, with our General Manager, Robin Edwards, going above and beyond to ensure your comfort and satisfaction. It's wonderful to know that you received a warm welcome and a unique gift upon your arrival, and that your check-in process was swift and seamless.We are truly grateful for your kind words regarding our customer service. Providing memorable experiences for our guests is our top priority, and we are delighted that we were able to make your stay with us special.We appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ เม.ย. 2024
หวานกับคู่รัก
2 รีวิว
3.5/5
โพสต์เมื่อ 16 เม.ย. 2024
Nice place with better gym and pool area. The food served were better.
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Benoit
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
4 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 27 พ.ค. 2024
Best location in Dhaka
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Water
ห้องดีลักซ์
เข้าพักเมื่อ ก.ย. 2023
ทำงาน
26 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 28 ก.ย. 2023
Very satisfied for hotel services
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for your brief but meaningful feedback regarding your recent stay at Pan Pacific Sonargaon Dhaka.We are delighted to hear that you were very satisfied with our hotel services. Guest satisfaction is our top priority, and we are thrilled to have met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent experience in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for taking the time to share your experience at Pan Pacific Sonargaon Dhaka.We are delighted to hear that you appreciated our high security standards and felt welcomed by our front desk staff. It's wonderful to know that you found our room service attentive and enjoyed the welcome fruits provided.We're thrilled that you enjoyed the serene ambiance of our lobby and backyard gardens, which provide the perfect setting for business discussions and relaxation alike.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay, whether for business or leisure.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for sharing your feedback regarding your recent stay at Pan Pacific Sonargaon Dhaka. We appreciate your taking the time to provide us with your thoughts.We understand your concerns about the size of the room and bathroom. While our rooms may be more compact compared to some domestic 5-star hotels, we strive to provide a comfortable and welcoming environment for all our guests. We apologize if this aspect of your stay did not meet your expectations.It is heartening to hear that you found our team to be very welcoming. At Pan Pacific Sonargaon Dhaka, we pride ourselves on providing exceptional service and hospitality to all our guests, regardless of the size of our accommodations.Your feedback is invaluable to us as we continuously strive to improve our offerings and ensure that every guest has a memorable experience with us.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
ผู้เข้าพัก
ห้องดีลักซ์เตียงคิงไซส์
เข้าพักเมื่อ มิ.ย. 2024
ทำงาน
13 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 2 ก.ย. 2024
孟加拉國多次出差,入住的酒店,令人非常滿意
แปล
ผู้เข้าพัก
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ ก.ค. 2023
ทำงาน
7 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 21 ส.ค. 2023
太老了主要,服務還不錯,以前應該是很不錯的酒店。
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for sharing your feedback about your recent stay at Pan Pacific Sonargaon Dhaka.We appreciate your comments regarding our service and understand your concerns about the age of our property. Rest assured, we are committed to maintaining and improving the quality of our facilities and services to ensure a comfortable and enjoyable experience for our guests.Your feedback is invaluable to us as we strive to provide the best possible stay for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
ผู้เข้าพัก
ห้องดีลักซ์ เตียงแฝด
เข้าพักเมื่อ ก.พ. 2024
เดินทางกับเพื่อน
21 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 10 มี.ค. 2024
服務不錯,早餐很好。
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for taking the time to share your experience at Pan Pacific Sonargaon Dhaka.We are delighted to hear that you enjoyed the service provided by our team and that you found our breakfast offerings to be very good.Your feedback motivates us to continue delivering exceptional experiences to our guests.We look forward to welcoming you back for another enjoyable stay in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Malikaerteyiya
เข้าพักเมื่อ พ.ย. 2022
ทำงาน
14 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 6 ธ.ค. 2022
酒店偏舊,早餐不錯!
แปล
คำตอบจากที่พัก: Dear Esteemed Guest,Thank you for sharing your feedback following your recent stay at Pan Pacific Sonargaon Dhaka.We appreciate your comments regarding our breakfast offerings. However, we regret to hear that you found the hotel to be old. Please rest assured that we are continuously working on enhancing our facilities to provide a comfortable and modern experience for our guests.Your feedback is valuable to us, and we will use it to improve our services and facilities.We hope to have the opportunity to welcome you back in the future for an improved stay.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team