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คำตอบจากที่พัก: Thank you so much for such a warm and detailed review - and for the big tick to come back, that really means a lot to us.We're glad the room worked out so well for your family, and that the space, kitchen, and laundry facilities made life easier over the Christmas period. You're absolutely right that towel top-ups during a reduced-service period should match the number of guests - that's a fair point and something we'll take note of to make sure we're getting it right every time.It's lovely to hear the location ticked so many boxes for you, especially being within walking distance of the dialysis centre - we know how important that is for guests managing health needs while away from home.We'd love to welcome you and your family back next time you're in Midland.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Hi there,Thanks for taking the time to provide us with feedback, which helps us to address any concerns and to improve our services. We're pleased to hear that you found the apartment clean and made use of the interconnecting rooms for your family. We're sorry to hear that housekeeping was not completed every day and on public holidays, we provide a daily service and a full service every 3 days or depending on the booking terms, but our guests are more than welcome to request additional services through our Reception Team. We're also very sorry that there was tiny cockroaches found, we have flagged this with our pest control company and appreciate you raising it.We would love to welcome you back in the future.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Thank you for the kind words - and for being such a loyal guest of ours. It's always a pleasure to have returning visitors, and we're really pleased the rooms and service continue to hit the mark for you. We look forward to welcoming you back on your next visit to Midland.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Thank you for the lovely review - and for your continued loyalty every time you're in Perth. It's always great to hear from guests who keep coming back, and we're really pleased the cleanliness, friendly team, and neighbourhood continue to be a good fit for you. We look forward to welcoming you back on your next visit to Midland.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Thank you for taking the time to leave a review - we're really pleased to hear you enjoyed your stay with us. It's great to know the property and service met the mark. We hope to welcome you back to Quest Midland again soon.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Hi there, thank you so much for taking the time to complete a review, we're pleased to hear that our location worked well for you during your stay, and that the hotel was clean and welcoming. We're really sorry that you were unable to find Coca Cola, we do have a vending machine located in our lobby upstairs next to the lift, and 2 supermarkets within walking distance. We will raise your feedback with the team though to ensure this information is clearly communicated to all guests.We hope to welcome you back in the future.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Dear Guest,Thank you :) Thank you :) Thank you :)Thank you very much for your wonderful feedback. We're thrilled to hear that you had such a positive experience with us. Your kind words and support mean the world to our team.We would love to welcome you again!Thank you once again for your kind words and for choosing Quest Midland. Safe travel! Best regards,Guest RelationsQuest Midland

คำตอบจากที่พัก: Dear Siddika, Thank you for your feedback on your recent stay at Quest Midland.We truly value your feedback and appreciate you taking the time to share it with us. Your input helps us improve and deliver a better experience for all our guests. Thank you for your support!Warmest regards,Guest RelationsQuest Midland

คำตอบจากที่พัก: Hi there,Thank you so much for leaving us the 10/10 review, our team will be so pleased to see this. We're glad you found your room clean and quiet, as our housekeeping team are proud of their attention to detail. We'd love to welcome you back in the future.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Dear Matthew,Thank you :) Thank you :) Thank you :)Thank you very much for your wonderful feedback. We're thrilled to hear that you had such a positive experience with us. Your kind words and support mean the world to our team.We would love to welcome you again!Thank you once again for your kind words and for choosing Quest Midland. Safe travel! Best regards,Quest Midland

คำตอบจากที่พัก: Dear Guest,Thank you :) Thank you :) Thank you :)Thank you very much for your wonderful feedback. We're thrilled to hear that you had such a positive experience with us. Your kind words and support mean the world to our team.We would love to welcome you again!Thank you once again for your kind words and for choosing Quest Midland. Safe travel! Best regards,Quest Midland

คำตอบจากที่พัก: Dear Chia,Thank you :) Thank you :) Thank you :)Thank you very much for your wonderful feedback. We're thrilled to hear that you had such a positive experience with us. Your kind words and support mean the world to our team.We would love to welcome you again!Thank you once again for your kind words and for choosing Quest Midland. Safe travel! Best regards,Quest Midland

คำตอบจากที่พัก: Thank you for taking the time to share your feedback. We're glad the room, location, and cleanliness met expectations, and it's great to hear our team's friendliness came through during your stay.We do want to acknowledge your experience at check-in. Early check-in is subject to room availability on the day, and we understand it can be frustrating when it isn't possible - particularly without a clear explanation. That's not the experience we want guests to have, and we'll use your feedback as a reminder to make sure our team is communicating these situations with care and warmth, even when the answer has to be no.We hope to have the opportunity to welcome you back and leave you with a more complete impression of what Quest Midland has to offer.Warm regards,Lisa, Quest Midland

คำตอบจากที่พัก: Hello,Thank you for your feedback on your recent stay at Quest Midland.We truly value your feedback and appreciate you taking the time to share it with us. Your input helps us improve and deliver a better experience for all our guests. Thank you for your support!Warmest regards,Guest RelationsQuest Midland