Motel Bijele Vode

Booked the hotel for a day We arrived at 6 in the afternnon,they told us that spa room has some problems and it will be open only for 2 more hours,instead of 4.We said that 2 hours were enough BUT they didnt mention that the heated pool is not working at all.The water was ice cold,outside heated pool ofcourse was closed.At the same moment we were 10 people taking turns in the only jacuzzi available. FOOD: later we went to eat,we took some meat and in disappointment the food didnt smell so good and the meat was old. Later another couple told us that they found hair in their food and while they went on the kitchen to complain,they found there a female cook smoking and cooking at the same time. ROOM : the room was average,the bed very soft for our standards.We laid to sleep at 22.00,at 22.30 we heard drilling on the walls. At 23.00 we started callin the "24h" reception.Nobody picked up.We dressed and we went down to check what is happening. We found another couple there as well waiting for explanation.Nobody came to the reception for 10 min so we followed the sound on the basement(spa area) ,to find in suprise 2 workers drilling at 23.00 the pool to fix the problem.AT ELEVEN OCLOCK AT NIGHT AT A 4 STAR HOTEL,WORKERS WHERE DRILLING THE FLOOR. They told us that they cant help us etc etc and kept going. Eventually at 23.45 they stopped and we tried to sleep. We woke up in the morning amd we went straight to complain. From 120 euros they gave us a discount and we paid 102 euros. We didnt use the spa,we didnt sleep,we didnt eat good and we paid 100 euros for this wonderful experience. I wish this was a fake comment but its not.UNFORGETTABLE EXPERIENCE.Thank you Bijele spa,we know what to avoid in our next trip.

The hotel is beautiful, clean and the spa areas was one of the nicest I have ever been to! It beats the Hilton spa we were at last year. We particularly enjoyed the pool and the Himalayan salt. Also the Christmas decorations were lovely. Will return and would recommend anyone to come here!

Small hotel, charming, good food in nature park. Birds are singing, fresh air. Spa is clean and nice. Massage was just perfect, don’t miss it. Food is delicious. Service is very good. Minus is no reading light in room. All equipment for spa you get in hotel, bath robe, slippers …

Sehr nettes Personal in einer ruhigen Lage mitten im Naturschutzgebiet mit fabelhaftem, regionalem Essen. In jedem Fall einen Besucht wert, besonders im Winter bietet die Location einiges an. Sehr empfehlenswert auch für Familien mit Kleinkindern aber auch für romantische Ausflüge zu zweit findet sich Einiges .