คอมฟอร์ต อินน์ ดัลลัส นอร์ท อีกาวน์ โลฟ ฟิลด์

This place has ROACHES running around everywhere. I booked a short stay for one night for me and my husband due to it being his birthday, we were in Dallas for the night. When we got here “Dee” Is what the staff said his name was already rude and gave us our key. As soon as we got into our room not even 5 minutes in I look on the roof and there is a roach. We immediately went to the front desk to request a refund because we did not want to stay anymore. Roaches travel in bags and we did not want to bring them home to our children. The staff member “Dee” said he could not refund without the manager. He contacted the manager and said she did not answer so we would either have to stay for the night in a different room or HOPE the manager give us a refund. We decided it would be safer to stay in a different room because the refund was not guaranteed. Dee told us he would upgrade us from the king size room… he moved us to a room with two queen size beds… my husband is 6’4. Anyways we just took the room and hoped it was better. AGAIN not even 10 minutes later there was a ROACH on the TV stand. We immediately left. This upset me because now I know their must be an infestation and no way the staff doesn't know the place has roaches. Yet they are still accepting peoples hard working money in this economy. I still have not heard back from any manager. The staff member Dee said her the managers name was Swetha.

Maintenance staff very rude. They get an attitude if you simply ask for fresh towels

Very comfortable and looking forward to booking there again

I booked a stay for 2 nights. Service has been ok so far. The room could be improved some. But overall it's been ok

Well turns out the person i had as a guest was lying and a thief.

Everything isn't what it seems...

Beyond exceptional!

I booked for two days and for free breakfast included in stay I gonn and they say there was no breakfast supposedly it’s under construction I was not happy. Second no long mirror when I saw pictures in description . This is not what expected .

比較滿意期待下次入住