Charleville Park Hotel & Leisure Club Ireland

Popped in this morning for breakfast on way from Cork airport. The staff were amazing, accommodating us even though breakfast had finished. We weren’t rushed in any way. The breakfast was huge, & delicious, just what we needed after an early flight. They deserve 5* all the way.

We hadn't booked,just off chance called in to see if any room available as the place we had booked was not suitable. The receptionist,Sinqobile,was so nice n helpful. Food was super.bed was comfy.brillant shower n 10 out 10 for staff.all v friendly.will definitely be returning.thank you.

Stayed recently and everything was exceptional especially the lady that checked us in. I believe her name was Kirsty. She was bubbly and extremely welcoming. We felt at home immediately. The food in the bar was also really nice i had the beef blade and would go back just for that!!!

Upon check-out I had advised the receptionist that the stay did not live up to expectations nor did it compare to any other "4-Star" hotel we had stayed in. I was advised that, having checked she had the right contact information, she would email the manager and I could expect a phone call to discuss. Almost a week since checking out there has been no contact, so having received the generic request for feedback in a public forum, I'll gladly share it Having paid for a 2 night stay in a Deluxe Family Suite, I had expected more than what essentially was a larger basically equipped room. There was a very large stain on the carpet in one half of the room, reminded me of a bleach stain. There were no glasses provided to drink the bottled water which was supplied in the room. While there was a kettle to make tea/coffee, the crockery was mismatched i.e. a side plate acting as a saucer. The furniture is shabby, veneer coming away, dents in the wall. There were two smart televisions, neither of which were connected to the internet so the ability to use Netflix, YouTube was negated. There was no safe to secure any items you may not have wanted to carry around with you or take to the leisure centre. The phone in the room was not working so when there was a need to contact reception at 11pm, it became necessary to redress and go downstairs. This occurred on night one and it was made known to reception that the phone was not working, but nothing done to have this addressed as when checked when leaving, it had not been fixed while we were out of the room. The leisure centre is ok. It would be useful if guests of the hotel could be advised in advance that the lockers require a Euro coin. That said, the receptionists kindly lent us coins to use the locker and we returned them on the way out. There is a very small family changing room which we did not avail of as the floor was covered in mud and hence not very hygienic. The larger changing rooms have adequate space and were a lot cleaner. The steam room and sauna are not hot enough to have any benefit to users. In other reviews I saw them being equated to the steam which you get in your home bathroom and this would be a good comparison. We ate in the bar the first evening and while the staff were pleasant and the menu had good options, there is plenty of room for improvement. Plates were not cleared away when main meals were finished, there was no check to see if we wanted to order desert or needed more to drink. We gave up and went to the bar to order and the plates were half cleared after we dropped a strong hint when ordering drinks. Having ate in the town the second night, the bar is not value for money and I would suggest not to eat there unless you really need to. Breakfast was the big positive and the staff in the breakfast room were very attentive.

Lovely staff, very attentive, easy to chat to. Big shout out to Jennifer in the restaurant. We’ve been coming to this hotel for over 20 years, when it was originally The Deer Park. As Limerick people it’s part of our family experience. And let’s make 2024 a historical 5 in a row win for the Limerick hurling team ☘️🎉

The hotel was a perfect location for our trip. The service was phenomenal. The services were excellent and the accommodation was more than adequate. A truly comfortable hotel.

The hotel is very clean .Its beautifully decorated .The staff were very welcoming.The breakfast was very nice and again the staff were very helpful and friendly. We have been three times now and will definitely be back again.Love the leisure centre as well

Beautiful hotel with lovely staff. The receptionist was lovely. My daughter had a music exam in the hotel and she was so nice to her wishing her luck. Very personal. We ate in the restaurant, it was lovely and relaxing and there was plenty to choose from for the breakfast. Rooms were lovely and clean and my daughter loved the hot chocolate in the room! The pool was fabulous also. Great hotel, we will definitely be back.

I have stayed at Charleville Park many times in the past few years, amazing service in every way . Can I just say a very special thank you to Amy in Reservations, I had to cancel an overnight stay due to illness recently and she was so very supportive and kind, she called me twice and I really appreciated that. I’m booked in for an overnight stay next Wednesday night and I look forward to meeting Amy in person hopefully. The excellent staff makes all the difference at Charleville Park .