Located in Concepción, Mercure Concepción is within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion. This hotel is 1 mi (1.7 km) from Plaza de la Independencia and 1.2 mi (1.9 km) from Parque Ecuador.เพิ่มเติม
Check In was at 3pm instead of 2pm, as most hotels in Chile use to.
Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan.
Hotel doesn't have Room Service.
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Jose
9 มิถุนายน 2023
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
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Luis
8 พฤษภาคม 2022
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
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Alexandru
18 เมษายน 2022
Spacious and confortable room, but very poor design. It could be great, but it seems more like an average or rather cheap hotel. The whole bathroom floor will be wet when you take a shower. Only 1 hand towel for two people! No soap for the shower. Only sandwiches available for dinner during the weekend. Would we stay there again? Yes.
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Mark
22 มกราคม 2022
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Located in Concepción, Mercure Concepción is within a 15-minute walk of Happyland and Catedral de la Santisima Concepcion. This hotel is 1 mi (1.7 km) from Plaza de la Independencia and 1.2 mi (1.9 km) from Parque Ecuador.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 138 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.