honestly the hotel was great, me and my mom drove there in the very dark, the sign was hidden and we almost got lost and the hotel is very hidden. but the hot tub is nice and i slept GREAT in the kind bed and it’s nice and cool, love the bathroom the shower was clean, the mini fridge was also very good to make drinks cold, i’d come here again!! and the price was worth it
The hotel is in a good location. I liked that the windows open to have fresh air in my room. The rooms do need some renovations. The carpets was old and did not look the cleanest. The price was very reasonable, so I guess you get what you pay for. The breakfast included was good. We did enjoy the Diner that shares the same parking lot for a quick supper when we arrived.
Not too bad of a hotel for the price. Convenient to Hershey and Harrisburg. My wife and I stayed for 2 nights; went to the Pa. Gift and Christmas Show at the Pa. Farm Show Complex. Could have had some type of fruit and maybe other items for breakfast but all in all not bad. Our room was very nice and the man who checked us in and out was very polite and helpful. Only thing we were concerned with was the elevator; was not a very smooth ride, 3rd floor light didn't light up, and it made a lot of noise. Would stay here again
Arrived at 1:50 PM on a Sunday to check in. Was informed I couldn't check in until 3:00. I mentioned that I was a Platinum member with early check in privilege. The woman working stated there were no rooms available for early check in. I mentioned to her that there were 2 cars in the parking lot and the lobby was empty and that she absolutely had rooms available in her 4 or 5 floor hotel. There was no one there. She then changed her tune and said it was company policy to make me wait for a room. So she lied straight to my face. All the while, she did this with a smug look on her face. 30 years as an IHG member and I've never been turned down for an early check in unless they really didn't have a room and then I usually had to wait less than an hour to get the early check in. Once I got into the room, the tv didn't work and I had to go down and have my room changed. Additionally, I called the Front Office Manager, Petey Waple, 3x over the next couple days to discuss the incident and he never picked up or returned the phone call. Is this really how you choose to treat a long time IHG member who spends 5-6 visits per year at your particular hotel? I'll never stay here ever again. There are too many other choices to be treated this way.
This would had been a 5 stars review but giving it a 3 stars.. It was a birthday surprise for my daughter. We checked in late at night at 11:30pm on Friday, July 5th. We stayed for two nights. I was greeted by a gentleman in front and he assisted me. He was really nice and kind. My husband, daughter and I went to our room on the second floor. The room was spacious and nice. The room was clean. It had a little living room with a couch and a kitchenette. It had a full size fridge, dish washer and garbage dispose which is a plus. Bathroom is decent might need some cleaning. It looks like there was a little molded in the standing shower. One of the bath towels had like some hair on it. We had two queens beds. I lifted the sheets to make sure it was clean. The mattress protector had like ripped holes. It was late at night and did not realize in the morning that there was a stain on the blanket. I do not know what it was but it looked like chocolate stains or blood. Also the bedsheets were making us a bit itchy. My husband and I were disgusted by it. Now we were questioning it the sheets were even changed. On our way leaving to go to Hershey park, I stopped by the front desk to ask if we can get the sheets and blanket changed because there was a stain on it. The lady was nice and said I wipll get someone to change it for you. The bedsheets are not changed everyday but every other day depending the length of the stay. Also the room gets service and clean every day. When we returned (7 hrs later), the bedsheets and blankets were not changed. I do not think the room was serviced either. Trash were not emptied. I understand it was the holiday weekend and it was busy. We were very disappointed. The breakfast was good. They offered make your own waffles with varieties of toppings, hot oatmeal, warm breakfast sandwiches, egg & cheese omelettes, veggie egg white omelettes, toast, bagel, cereal and yogurt. Overall for the hotel, spacious room and the breakfast were good. Our biggest cons were the dirty bedsheets and blankets. Then asking to have it changed and it wasn’t done. The shower had molded in it and bath towel had hair on it. I do not know if we will stay here again..
ผผู้เข้าพักhonestly the hotel was great, me and my mom drove there in the very dark, the sign was hidden and we almost got lost and the hotel is very hidden. but the hot tub is nice and i slept GREAT in the kind bed and it’s nice and cool, love the bathroom the shower was clean, the mini fridge was also very good to make drinks cold, i’d come here again!! and the price was worth it