"Lovely old hotel within 20 mins walking distance from the old town, central market, bus station, and train station. This hotel is near a Lido restaurant that opens at 10am, the Red Line tram stations, bus stops, KGB museum. Art Nouveau district is nearer to here than old town .
Loving the antique vibes. The room has creaky floor boards, but room is clean. Bathroom has basic toiletries and hair dryer. Bed mattress is firm. Bedsheets are very clean and towels are changed daily. Thanks to the friendly staff who are fast to respond. You can borrow a kettle from the reception if you need to boil hot water. Bar doesn’t open past 10pm, but you can have a drink there during the day. Restaurant was undergoing renovation when I was there. The building contains some rental apartments and companies, and you can hear sounds from the corridor (there are public WC along each corridor). This place is recommended for people who appreciate the old school vibes and don’t mind the noise of people walking past."
"Slap bang in the middle of Rīga, everything is walking distance, about 15 minutes tops to either direction and all the art nouveau architecture you could desire! Furthest walk was to the Holy Trinity Church, which you have to go over the bridge, but totally worth it. This hotel is mainly closest to the Orthadox church near a huge park. Breakfast has a variety, even if you're vegan too! Was impressed that you can have plant based milk hot coffees (but machine is very slow and temperamental). Would be nice to have had some vegan sausages, but you won't go hungry. The room I had was lush, very comfortable bedding, just a shame about the view, was facing the inside of the building and carpark. I would say for a 5 star hotel, coffee facilities could have been better, they were very basic, whereas other European 5 star hotels usually have a Nespresso machine or similar. Staff very friendly and accommodating of all hours of day and night!"
"Recepcjonistki pomocne, łóżko bardzo wygodne, cieplutko i czysto w pokoju. Dobre śniadanko. Przy hotelu komunikacja miejska, świetne połączenie ze starówką.Parking bezpłatny. Na pewno tu wrócimy."
"The rooms are very dated, would benefit from a facelift. The hotel generally didn’t bring the standards of a Mercure. Breakfast is really crowded no matter the time. Toilet was leaking all night. I requested a room change, the staff is nice, they gave us a new room but it was the same. Their effort worth mentioning . But it cannot replace the feeling of a dated hotel. Pink plastic cups are a no-go in a 4* Mercure."
"The hotel's location is very central, the reception staff is friendly and polite. Breakfast is adequate and varied. The rooms are clean, there is a kettle, and the bed is comfortable. If I come back, I will stay at the same hotel again. You can leave your luggage free of charge after checking out and explore."
"Booked King room with sofa bed so we have a place to chill but when we entered the room there was no sofa bed at all. We asked the staff at the reception about it and she told us that it was not set up because there's only 2 of us and it will only be placed if we request to put it inside the room. The staff was unhelpful and almost rude so we didn't bother to argue anymore. My point is that the sofa bed should be there even if we don't request it because the booking was king room with sofa bed. They didn't even bother to tell us beforehand that there was no sofa bed inside the room upon check in."
"Overall value for money. Centrally located in the old town within walking distance to shops, cafes and attraction spots. Rooms are spacious with a small living area with sofa. Breakfast was fantastic. However, the rooms at block 2 do not have elevator access. There were 3 levels and need to walk up the stairs to room. Taxi couldn't access straight to the hotel. Nearest Uber drop off point would be in front of st. Peter's church."
"Very friendly and helpful staff, hotel room was clean and comfortable. Decent location, a bit far from all the touristy places and stuff. However, the hotel is situated right next to a tram line which is a big bonus. Only downside is that it lacked the amenities, however it was stated upon booking, so I cannot complain."