"Hotel runs on a conscious budget as they do not supply basic amentities to guest. There are no tooth brushes, bedroom slippers, floor mats and bottled water.
I noticed hotels in Sri Lanka do not stock the room with these items unless Guest ask for it. This is lacking in good hospitality.
My room TV was not working. Location is okay and near to the city centre."
"We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer.
*we also bought some jewelry from the shop in the hotel which was good too."
"I absolutely loved this hotel! The location was great, and the views were nice. I only wish I could have stayed longer to enjoy more of the peaceful atmosphere.
My room was cozy and relaxing, and I especially loved the bathtub which was perfect for unwinding after a long day. The infinity pool was another highlight with gorgeous ocean views, though it was a bit on the cool side. I do wish it had been heated, but it was still a beautiful spot to relax. Room service was great too! Good selection and reasonably priced for a hotel.
Cons:
On my last day, I treated myself to a 90-minute aromatherapy massage at the spa. Unfortunately, I’d rate the spa a 5/10. Living in Thailand has definitely spoiled me with incredible massages, so I admit my standards are high! Still, I think the spa could use a bit of a refresh. The rooms smelled a bit old and weren’t very visually appealing. It was also quite cold during the body scrub and massage, which made it hard to fully relax.
Breakfast was okay, but I wish there were more Western-style options available.
Overall, I’d definitely stay here again. Everything about the hotel itself was lovely, I’d just skip the spa next time!"
"Very difficult to reach as the road is very narrow and steep. Breakfast was good with quite a lot selection. But the coffee was not nice, tea was much better.
It’s a quite old hotel, and the service was not that attentive."