"hotel has a history that makes staying here worth the price and experience, walking into the lobby, one is transported back in time to a space of 1800s as they have preserved the hotel in it's origin condition.
the high ceilings with hanging lights, wide red carpeted stairs and antique birdcage elevators adds bring out the beauty and charm of old.
we booked a city view room and was upgraded to a pool view room, where it's less quite and the rooms more exquisite.
hotel breakfast restaurant overlooks Kandy lake, giving the morning meal another layer of admiration as we dine in wood furnitured environment.
location is superb, Kandy Lake and Buddha Tooth Temple just across the street and the Big Buddha Temple less than 25mins stroll away.
lots of good food places around for one to explore and eat.
rooms are old but charming that way, the wooden floors creak and is uneven but that's the fun of staying in a hotel with almost 200years of history.
staff are charming and friendly, always ready to help. a prestigious hotel in Kandy, highly recommended for anyone who visits this beautiful city on a mountain top."
"Diamond in the rough !!!
Very nice renovation. Very nice design. Nicest towels and renovated washrooms. What a pleasant surprise with the Sevana City Hotel.
If you want a high 3 star hotel for 2 star money... this place is great. Thanks for the stay."
"We loved this hotel to the point we would return to Kandy to stay here again! The staff were all friendly, helpful and professional, the hotel and rooms were all clean and well maintained and the food at both dinner and breakfast was delicous. Overall we loved out stay here and wish we could have stayed longer.
*we also bought some jewelry from the shop in the hotel which was good too."
"The Hotel locationis excellent. its on hill and views are amazing. Food was good only issue we had was during checkout when no one was available to get the luggage from room . Its 2nd floor with no lift."
"I absolutely loved this hotel! The location was great, and the views were nice. I only wish I could have stayed longer to enjoy more of the peaceful atmosphere.
My room was cozy and relaxing, and I especially loved the bathtub which was perfect for unwinding after a long day. The infinity pool was another highlight with gorgeous ocean views, though it was a bit on the cool side. I do wish it had been heated, but it was still a beautiful spot to relax. Room service was great too! Good selection and reasonably priced for a hotel.
Cons:
On my last day, I treated myself to a 90-minute aromatherapy massage at the spa. Unfortunately, I’d rate the spa a 5/10. Living in Thailand has definitely spoiled me with incredible massages, so I admit my standards are high! Still, I think the spa could use a bit of a refresh. The rooms smelled a bit old and weren’t very visually appealing. It was also quite cold during the body scrub and massage, which made it hard to fully relax.
Breakfast was okay, but I wish there were more Western-style options available.
Overall, I’d definitely stay here again. Everything about the hotel itself was lovely, I’d just skip the spa next time!"
"Cozy and very comfortable room with fantastic mountain view. It was so nice to have the pool right in front of our room. We could have a tea time with beautiful scenery at the terrace. Room was clean and equipped with necessities.
The restaurant was also cozy and clean and food was so good. The staff at the restaurant was especially kind and professional. We will definitely come to this hotel again when we revisit Kandy. So much satisfied."