"I had higher expectations for this stay and was a bit disappointed. Firstly, the location of the resort is not great, it’s on a loud highway which makes noise an issue but also makes it extremely difficult to navigate as you can’t turn right across the large highway. We treated ourselves to the buffet one morning and wish we didn’t, there was limited selections for food and the sashimi was far from fresh. We were given a table reservation card and once sat down with our food were asked to move by the staff so another guest could have our table? Very odd and once questioned the staff changed their tune and no longer wanted to move us - seemed the other guest was getting preferential treatment. Parking was also paid which was not clear on the initial listing. We stayed for 3 nights and our room was only cleaned on one day, beds were not even made and rubbish wasn’t taken out - very strange for a 5 star. We only realised staff had been in because toilet paper had been replenished. I was very excited for this stay and was a bit let down, views are nice though!"