"I hated to repeat the same complaint again and again. last Friday stay was the 3rd time I have encountered the safe box issue. it was totally non function due to the empty battery.
the hanger in the bath room was missing as well as the glass door was dirty"
"I didn’t take the pic of the room but it was really big and spacious! Sadly they were so many mosquitoes inside the room and toilet also, a lil dusty. Cleanliness wise not really intimidating. Bed and pillows very comfy! Pictures are from my room views!
Called for room service, thankfully services are quick. Staff are all friendly and able to speak english 👍🏻
Food: ordered Beef Steak once, it was super hard. Upon ordering, just realised they didn’t ask for preferred beef doneness. Oxtail soup quite nice but not the steak :("
Batam Harbour Hotel 2 offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.At Batam Harbour Hotel 2, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience.Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms within the hotel, a refrigerator, bottled water, instant coffee and instant tea is available to cater to your requirements when desired.Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer toiletries to enhance your experience.
"Clean room n toilet , reliable front desk service and nice view of Pacific Hotel n New Park.
Better can provide in house breakfast corner."
"The service was good, and the reception staff were friendly and approachable. However, there is room for improvement in the room facilities. The shower head was not functioning properly, with the water temperature suddenly changing between hot and cold. In addition, there were not enough power sockets available for charging devices. The hairdryer was also in poor condition and could benefit from an upgrade. Overall, the stay was pleasant, but improving these facilities would enhance the guest experience."
"This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance.
The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again.
The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement.
The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests.
The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities."