"We had a wonderful experience during our stay. All the hotel staff were extremely friendly, welcoming, and professional. The service provided was truly above and beyond, with staff always being efficient, attentive, and proactive. We never had to wait long for assistance, and every request was handled promptly and with a smile.
The restaurant staff were also excellent and made our dining experience very enjoyable. A special mention to Laila, who took such wonderful care of us throughout our stay. She was warm, attentive, and always made sure we had everything we needed. Her exceptional service made us feel genuinely valued and added a special touch to our overall experience.
Thank you to the entire team for making our stay so comfortable, relaxing, and memorable. We would happily stay here again and highly recommend this hotel to others."
"Such a great customer service. I booked a room with a king bed and by mistake i was given a room with 2 single beds. The team quickly responded and upgraded me to a ocean view room with a king bed for free. Their breakfast was awsome. I loved every second of my stay. And hats off to the fijian guy at the entrance. I forgot his name. He was so helpfull carrying everyones bags and showing them their rooms and he always had a smile on his face. Definetly will stay again."
"They give access cards to enter the dorm, which is a good thing from security perspective. Only authorised travelers can enter the dorm. Bunk beds have sufficient closures to get some privacy, such that only 4 of beds can see each others. Shared toilet & bathrooms are separate. Smugglers Cove is the best place to chill in its bar and they organise some traditional shows on some days of the week."
"The staff are very kind, helpful and friendly. The rooms are clean and have the bare necessities to get you through your stay. The environment is very pretty and calm."
"We flew into Nadi on a late flight and wanted an affordable option for one night. Mercure Nadi is an older hotel, conveniently situated close to the airport. The rooms are a bit dated and shows their age, but for the price it's still decent value for money, especially as our breakfast (decent buffet) was included. The staff were friendly and attentive and made our stay extremely pleasant."
"We stayed at Club Fiji for our entire 5-day visit, and after exploring the area during our stay, we believe it was the best choice in Nadi. Why did we love it?
The location is fantastic — right on the beach (we stayed in a beachfront bure), close to the airport but without any airplane noise. There’s a convenient free shuttle to many activities like the Vau Contemporary Dance performance or a Denarau snorkel cruise, and a taxi to Nadi town costs about 10 FJD.
Our beachfront bure was newly renovated, clean, and had everything we needed — not fancy but comfortable. The beds were made regularly if we weren’t in the room when housekeeping came by.
The grounds are stunning, with beautifully kept gardens and loads of chill-out spots — beach beds under umbrellas, hammocks on palm trees, two pools, and lovely spaces to eat or have a drink.
The service was very personal, with staff always checking if we needed anything. They even have a travel expert on-site to help plan your activities and bookings.
Entertainment happens most nights, ranging from the unique way dinners are served (like Korean grills or beach BBQs) to concerts and local celebrations.
Food-wise, the buffet breakfast is simple but adequate since there are few other options nearby; the à la carte dinner menu is decent, but the special grills are outstanding.
We really loved the authentic Fijian atmosphere here, which felt very different from the typical all-inclusive resorts—it had a feeling you couldn’t find just anywhere in the world."
"PROS: Budget friendly. Located right next to a MacDonald's and multiple shopping spots from Supermarkets, boutiques & restaurants. Walking distance to Bus Stops, and 14 mins drive to Port Denarau. Parking & Gym is complementary. The gym is quite small. Friendly staff and don't forget the roof top bar & pool, spectacular view.
CONS: We had a room with a broken shower, water leaked through the bottom tap while the shower head was in use. One of the bath towels provided was not properly washed. WiFi was utterly useless. Mobile Network only worked near the balcony so cannot use your 4G/5G network anywhere else in the room.
NOTE! Do not leave your parking spot during events at the hotel, parking was not prioritized for in-house guests, first come first serve basis."