"Such a great customer service. I booked a room with a king bed and by mistake i was given a room with 2 single beds. The team quickly responded and upgraded me to a ocean view room with a king bed for free. Their breakfast was awsome. I loved every second of my stay. And hats off to the fijian guy at the entrance. I forgot his name. He was so helpfull carrying everyones bags and showing them their rooms and he always had a smile on his face. Definetly will stay again."
"PROS: Budget friendly. Located right next to a MacDonald's and multiple shopping spots from Supermarkets, boutiques & restaurants. Walking distance to Bus Stops, and 14 mins drive to Port Denarau. Parking & Gym is complementary. The gym is quite small. Friendly staff and don't forget the roof top bar & pool, spectacular view.
CONS: We had a room with a broken shower, water leaked through the bottom tap while the shower head was in use. One of the bath towels provided was not properly washed. WiFi was utterly useless. Mobile Network only worked near the balcony so cannot use your 4G/5G network anywhere else in the room.
NOTE! Do not leave your parking spot during events at the hotel, parking was not prioritized for in-house guests, first come first serve basis."
"All the staff provided excellent service.
I stayed in a dormitory, and on that day I was very tired from activities and couldn’t climb up to the top bunk. I asked the staff for help, and fortunately a bottom bunk was available, so they kindly let me switch. Thanks to that, I had a comfortable night.
Even though my flight was delayed, the airport shuttle service still waited for me with a clear sign, which made it easy to find.
They kindly offer luggage storage as well, which was very convenient before check-in and after check-out.
Thank you for the wonderful service!"
"Location was great - right next to the international airport as well as a major hospital. It's also an easy 5minute walk to the bus stop if you'd like to take the local transport. The grounds are beautifully kept & very well maintained- there's cleaning and pruning of the beautiful landscape everyday.
Pool was lovely with a slide. Gorgeous addition to the well maintained grounds. Hopefully they'll water blast the steps up to the slides as it was mouldy and slippery.
Rooms were nice and clean. Enough utensils to use and the usual bathroom amenities.
Security at both gates were great,friendly and helpful. Free parking space was a bonus.
Staff were so good except for the kitchen staff - we had to wait an hr for dinner which was sitting cold on the countertop with no one bringing the food over. I had to go and ask if the food was ours and indeed it was."
"Very convenient location to the airport and delicious food in the restaurant. A bus stop near the hotel also helps a lot to explore the surroundings by yourself. The staff are friendly. You need to get used to using WiFi in the lobby though if you don't want to pay for it in your room.
Recommend for 1 or 2 days ”transit” stay"
"We flew into Nadi on a late flight and wanted an affordable option for one night. Mercure Nadi is an older hotel, conveniently situated close to the airport. The rooms are a bit dated and shows their age, but for the price it's still decent value for money, especially as our breakfast (decent buffet) was included. The staff were friendly and attentive and made our stay extremely pleasant."
"My flight reached late at night. I checked in after 10pm. No one was there to guide or help with the luggage. Had difficulties looking for my room. Was told by an employee that my room was upstairs so had to go up the stairs with my 20kg back, 7 kg carry on and my handbag, only to be told by a guest that it was downstairs. I was frustrated and exhausted from my long flight from Australia. The guest took me downstairs to my room. Thank God for his help. The hotel was nice, except for their services, other things were good."
"We stayed at Club Fiji for our entire 5-day visit, and after exploring the area during our stay, we believe it was the best choice in Nadi. Why did we love it?
The location is fantastic — right on the beach (we stayed in a beachfront bure), close to the airport but without any airplane noise. There’s a convenient free shuttle to many activities like the Vau Contemporary Dance performance or a Denarau snorkel cruise, and a taxi to Nadi town costs about 10 FJD.
Our beachfront bure was newly renovated, clean, and had everything we needed — not fancy but comfortable. The beds were made regularly if we weren’t in the room when housekeeping came by.
The grounds are stunning, with beautifully kept gardens and loads of chill-out spots — beach beds under umbrellas, hammocks on palm trees, two pools, and lovely spaces to eat or have a drink.
The service was very personal, with staff always checking if we needed anything. They even have a travel expert on-site to help plan your activities and bookings.
Entertainment happens most nights, ranging from the unique way dinners are served (like Korean grills or beach BBQs) to concerts and local celebrations.
Food-wise, the buffet breakfast is simple but adequate since there are few other options nearby; the à la carte dinner menu is decent, but the special grills are outstanding.
We really loved the authentic Fijian atmosphere here, which felt very different from the typical all-inclusive resorts—it had a feeling you couldn’t find just anywhere in the world."