"We can hear the train across but it wont affect much on my sleeping quality so it is fine. There is many tram can reach the train station and the cities so it is quite convenient.
The temperature of the showering water is extremely hot or cold, causing bad experience"
"Great price for all the travelers. A tram station located just 3 minutes away on foot. You can also walk to Basel SBB in 25 minutes, or reach Rhein in 15 minutes. The staff were friendly and welcoming, and a Basel Day Pass will be offered for free upon check-in."
"Great location for a good price. The room was very spacious and cozy. Well-equipped with everything needed. We weren’t informed at check-in, but later discovered that coffee from the automatic machine is free throughout the stay. Overall, excellent option in Basel."
"Es un buen hotel a 1.5 km del centro histórico.
Moderno y con personal muy amable.
Sin embargo, no tuve opción de averiguar respecto a la calefacción porque no había comunicación con recepción y es ridículo tener que bajar a consultar en mostrador.
Por otra parte, no creo ser un hooligan para que
deba garantizar con 200 francos suizos posibles daños. La tarifa debe considerar el costo de un seguro general pero debe ser a cargo y riesgo de la empresa hotelera y no de todos os pasajeros.
También me fastidió que desistieran darme un recibo o factura dónde constase el servicio, la garantía aportada y el pago del impuesto turístico.
Será por no utilizar papel? Que la envién por email.
O se trata de ocultar facturación?"
"Very convenient from Basel Euro airport take bus no. 50 to Basel SBB train station in town. Walk 4 minutes to this hotel. Near the hotel, trams to everywhere of this city."
"I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?"
"Amazing hotel , so well positioned in location at the intersection for trams. Great food at the restaurant , amazing breakfast and such great reception at the concierge. They were ever so helpful , so professional and the rooms were brilliant . Thank you for the great service !"